Style Advisor

The Foschini Group; Manchester; On-site; GBP 60,000 - GBP 80,000; Part time

Job summary

A leading retail group in Manchester is looking for Style Advisors to provide exceptional customer experiences. This role involves greeting customers, offering tailored advice, and ensuring smooth store operations. Candidates should exhibit excellent communication skills, reliability, and flexibility. With opportunities for career development, the group offers benefits like a clothing allowance and generous discounts. Ideal for passionate individuals eager to contribute to a dynamic retail environment.

Benefits

Free clothing allowance

Generous colleague discount up to 70%

Financial and Wellbeing assistance

Enhanced Maternity package

Virtual GP service - unlimited access 24/7

Qualifications

• Reliable and motivated to fulfil the role, flexible to work on a rota basis.
• Engaging and flourish in a customer-facing environment.
• Focused on providing the best possible experience to customers.

Responsibilities

• Greet customers confidently and offer tailored advice.
• Develop deep product knowledge and answer customer questions.
• Handle transactions accurately and assist with stock control.
• Ensure the smooth day-to-day running of the store.

Skills

Excellent communication skills

Customer engagement

Reliability

Flexibility

Job description

Every exceptional customer momentstarts with our people

Our Style Advisors are at the heart of a great shopping experience. You’ll bring personality, pride and a passion for fashion, acting as a brand ambassador on the shop floor. You’ll stay up to datewith the latest styles, help customers build outfits for every occasion and play a key role in enhancing the overall store performance.

We are so excited to be opening our newest store in The Boulevard, Banbridge and are looking for Style Advisors to join our team. We have a mix of contracts from 8hrs to 16hrs per week with shifts that cover weekends and weekdays.

What you'll do:

• Greet customers with confidence, offering tailored advice and creating memorable shopping experiences.
• Develop deep product knowledge, answering customer questions with ease.
• Handle transactions accurately with careful attention to detail and assist with stock control processes.
• Assist in all tasks required to ensure the smooth day-to-day running of the store.

Who you'll be:

• Reliable and motivated to fulfil the role, flexible enough to work on a rota basis and balance shifting priorities in store.
• Engaging with excellent communication skills and flourish in a customer-facing environment.
• Focused on adding value and providing the best possible experience to our customers, taking pride in all that you do.

What's in it for you?

It’s not all about what you can do for us. We'll give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:

• Free clothing allowance
• Generous colleague discount up to 70%
• Financial and Wellbeing assistance
• Enhanced Maternity package
• Virtual GP service - unlimited access 24/7

If you want to join us and create moments that matter, we'd love to hear from you.

About Us

Headquartered in London, TFG London comprises three premium British brands, including the leading womenswear retailers Hobbs, Whistles and Phase Eight. The business is wholly owned by The Foschini Group Limited, a leading South African retail Group with more than 4,000 outlets in 32 countries.

TFG London has taken advantage of the challenging retail market to build a strong, profitable and growing presence within premium womenswear. It first acquired the international womenswear retailer, Phase Eight in January 2015. This acquisition was followed by that of the contemporary womenswear brand Whistles in March 2016 and premium British womenswear brand Hobbs in November 2017.

With plans for future growth in its brand portfolio, both organically and through acquisition, both in the UK and internationally, we are entrepreneurial in our spirit and passionate about exceeding our customers’ expectations in everything we do.

TFG London Inclusion and Diversity statement of commitment:

At TFG London, we're proud to be a Disability Confident and Ban the Box employer. We’re committed to creating an inclusive culture that welcomes, develops and celebrates diversity of backgrounds, experiences, ideas and perspectives. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.