Style Advisor

The Foschini Group; Cambridge; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading retail group is seeking a Style Advisor for their store in Cambridge. The role involves providing exceptional customer service, developing product knowledge, and ensuring smooth store operations. Ideal candidates will be reliable, engaging, and have strong communication skills. The position offers benefits such as a clothing allowance, generous discounts, and career development opportunities. Join us to create memorable shopping experiences and enhance store performance.

Benefits

Free clothing allowance

Generous colleague discount up to 70%

Financial and Wellbeing assistance

Enhanced Maternity package

Virtual GP service - unlimited access 24/7

Qualifications

• Reliable and motivated, with flexibility to work on a rota basis.
• Engaging personality with excellent communication skills.
• Focused on providing the best possible customer experience.

Responsibilities

• Greet customers and create memorable shopping experiences.
• Develop deep product knowledge and assist with customer inquiries.
• Handle transactions and assist with stock control processes.
• Support the smooth day-to-day running of the store.

Skills

Customer service excellence

Strong communication skills

Attention to detail

Job description

Every exceptional customer momentstarts with our people

Our Style Advisors are at the heart of agreat shopping experience. You’ll bring personality, pride and a passion forfashion, acting as a brand ambassador on the shop floor. You’ll stay up to datewith the latest styles, help customers build outfits for every occasion andplay a key role in enhancingthe overall store performance.

What you'll do:

• Greetcustomers with confidence, offering tailored advice and creating memorableshopping experiences.
• Develop deepproduct knowledge, answering customer questions with ease.
• Handletransactions accurately with careful attention to detail and assist withstock control processes.
• Assist in alltasks required to ensure the smooth day-to-day running of the store.

Who you'll be:

• Reliable andmotivated to fulfil the role, flexible enough to work on a rota basis andbalance shifting priorities in store.
• Engaging withexcellent communication skills and flourish in a customer-facingenvironment
• Focused onadding value and providing the best possible experience to our customers,taking pride in all that you do.

What's in it for you?

It’s not all about what you can do for us. We'llyou the tools and the time to develop your career in the direction you want togo. Alongside that, we have some great benefits which include:

• Free clothingallowance
• Generouscolleague discount up to 70%
• Financial andWellbeing assistance
• EnhancedMaternity package
• Virtual GPservice - unlimited access 24/7

If you want to join us and create moments that matter,we’d love to hear from you.

About Us

Headquartered in London, TFG London comprises three premium British brands, including the leading womenswear retailers Hobbs, Whistles and Phase Eight. The business is wholly owned by The Foschini Group Limited, a leading South African retail Group with more than 4,000 outlets in 32 countries.

TFG London has taken advantage of the challenging retail market to build a strong, profitable and growing presence within premium womenswear. It first acquired the international womenswear retailer, Phase Eight in January 2015. This acquisition was followed by that of the contemporary womenswear brand Whistles in March 2016 and premium British womenswear brand Hobbs in November 2017.

With plans for future growth in its brand portfolio, both organically and through acquisition, both in the UK and internationally, w e are entrepreneurial in our spirit and passionate about exceeding our customers’ expectations in everything we do.

TFG London Inclusion and Diversity statement of commitment:

At TFG London, we're proud to be a Disability Confident and Ban the Box employer. We’re committed to creating an inclusive culture that welcomes, develops and celebrates diversity of backgrounds, experiences, ideas and perspectives.We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.