Vet Receptionist | Welcoming Care & 5-Week Leave

Southdown Veterinary Group; Kirkcaldy; On-site; GBP 20,000 - GBP 24,000; Full time

Job summary

A leading veterinary group in Fife is seeking a dedicated Veterinary Receptionist to manage client communications and ensure an exceptional experience for pet owners. The successful candidate will possess strong customer service skills and prior reception experience. You'll handle scheduling, insurance, and patient inquiries while fostering a welcoming atmosphere for clients. This position offers competitive pay, generous leave, and a collaborative work environment aimed at enhancing your professional growth and well-being.

Benefits

Competitive salary

Generous annual leave

Staff discounts on veterinary services

Access to Employee Assistance Programme

Qualifications

• Previous experience as a Receptionist is a must; veterinary experience is a bonus.
• Ability to handle emotional situations with grace.
• Genuine empathy towards clients.

Responsibilities

• Manage incoming calls and schedule appointments efficiently.
• Greet and register new clients warmly.
• Process and manage insurance forms.

Skills

Strong communication skills

Outstanding customer service

Experience in a reception role

Resilience

Teamwork abilities

Proficiency in Microsoft Office

Job description

A leading veterinary group in Fife is seeking a dedicated Veterinary Receptionist to manage client communications and ensure an exceptional experience for pet owners. The successful candidate will possess strong customer service skills and prior reception experience. You'll handle scheduling, insurance, and patient inquiries while fostering a welcoming atmosphere for clients. This position offers competitive pay, generous leave, and a collaborative work environment aimed at enhancing your professional growth and well-being.