Telematics & IT Support Specialist

Molson Group; Bristol; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A dynamic technology firm in the UK seeks a proactive operational support individual for telematics and general IT tasks. This role involves administering telematics systems, coordinating installations, and providing customer support while ensuring accurate records. The ideal candidate will possess strong organizational skills, attention to detail, and a basic technical aptitude. You will be an essential link between internal teams and customers, helping to troubleshoot issues and maintain system health. Competitive salary and career development opportunities available.

Qualifications

• Proficient in English and Maths.
• Ability to work independently and escalate issues appropriately.
• Comfortable learning telematics and IT systems.

Responsibilities

• Administer telematics platforms and configurations.
• Investigate and resolve data-related tickets.
• Coordinate tracker installations.
• Respond to customer inquiries about system access.
• Perform daily data integrity checks.
• Maintain accurate records of installations and support tickets.
• Provide support for the company website.

Skills

Attention to detail

Organisational skills

Process driven

Communication skills

Technical aptitude

Service desk processes familiarity

Computer literacy

Tools

MS Office (Excel)

Job description

A dynamic technology firm in the UK seeks a proactive operational support individual for telematics and general IT tasks. This role involves administering telematics systems, coordinating installations, and providing customer support while ensuring accurate records. The ideal candidate will possess strong organizational skills, attention to detail, and a basic technical aptitude. You will be an essential link between internal teams and customers, helping to troubleshoot issues and maintain system health. Competitive salary and career development opportunities available.