Desktop Support Engineer

GFL Environmental Inc.; Swindon; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

A global technology company is seeking a proactive Desktop Support Engineer to provide first- and second-line support in a hybrid working environment based in Swindon. The ideal candidate will have experience in desktop support, a strong knowledge of Windows, O365, and excellent communication skills. This role offers opportunities to grow technical skills and be part of a collaborative and inclusive culture. Apply now to join a motivated team dedicated to solving problems and enhancing user experience.

Benefits

Wellbeing support

Hybrid working model

Access to perks and benefits

Qualifications

• Experience in a desktop or service desk support role.
• Confidence supporting hardware, peripherals, and mobile devices.
• Ability to prioritize and manage multiple tickets in a busy environment.

Responsibilities

• Deliver first- and second-line support across hardware, software, and user access.
• Troubleshoot Windows, O365, networking, and device issues.
• Manage laptop builds, imaging, and device lifecycle tasks.

Skills

Desktop support experience

Windows 10/11 knowledge

O365 proficiency

Active Directory skills

Networking basics

Strong communication

Customer-first mindset

Job description

Desktop Support Engineer page is loaded## Desktop Support Engineerlocations: United Kingdom - Swindontime type: Full timeposted on: Posted Todayjob requisition id: JR018473Take a step forward and let Edenred surprise you.Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.**Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.**Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.**Desktop Support Engineer** **Edenred PayTech | London or Swindon (Hybrid/WFH)****Salary - £30,000 - £35,000** Edenred PayTech is looking for a proactive and customer‑focused **Desktop Support Engineer** to join our Technology Operations team. This is a great opportunity for someone who enjoys solving problems, supporting colleagues, and keeping systems running smoothly in a fast‑paced, regulated fintech environment. ## **What you’ll be doing** You’ll play a key role in ensuring our people have the tools, access, and technology they need to perform at their best.* Deliver first‑ and second‑line support across hardware, software, and user access* Troubleshoot Windows, O365, networking, and device issues with confidence* Manage laptop builds, imaging, and device lifecycle tasks* Support onboarding and offboarding including account setup and equipment provisioning* Maintain accurate asset records and documentation* Collaborate with wider IT teams to escalate issues and support project delivery* Champion great customer service and help drive continuous improvement## **What you’ll bring**You’ll be someone who enjoys variety, communicates clearly, and thrives in a collaborative environment.* Experience in a desktop or service desk support role* Strong knowledge of Windows 10/11, O365, Active Directory, and basic networking* Confidence supporting hardware, peripherals, and mobile devices* Ability to prioritise and manage multiple tickets in a busy environment* A customer‑first mindset with excellent communication skills* Experience in a regulated or corporate environment is beneficial## **Why Edenred PayTech**Joining Edenred PayTech means being part of a supportive, ambitious, and people‑centric culture where technology plays a key role in enabling success.* Hybrid working model with a Swindon office base* Inclusive, collaborative culture where your ideas matter* Opportunities to grow your technical skills and contribute to wider IT initiatives* Access to Edenred benefits including wellbeing support, perks, and moreIf you’re a motivated Desktop Support Engineer who enjoys helping people and solving problems, we’d love to hear from you.**Apply now and Vibe with Us!**[](blob:https://wd3.myworkdaysite.com/d73927bd-5d4b-4792-9fb0-c88960cdc7f5)0:00 / 0:26We are looking for new employees who will embrace the Edenred adventure with the same intensity and passion as we do. They will feel right at ease at Edenred because they like to push back the boundaries, try new things, constantly improve, win and grow. We need women and men who share our ambition, who are looking to perform, challenge us and themselves to move forward every day. We are looking for women and men who want to vibe with us.