Derby - Branch Operations Manager

Minorfern Ltd; East Midlands; On-site; GBP 35,000; Full time

Job summary

A family-run business in East Midlands is seeking a Branch Supervisor. You'll be at the heart of operations, managing a team and ensuring high customer service levels. No prior experience needed, as comprehensive training will be provided. Enjoy a competitive salary, discounts on various services, and a supportive work culture. This role offers a stable position in a growing company that values your contributions.

Benefits

Discounts on retail, gyms, travel, entertainment and more

Company-branded uniform

24/7 employee advice line & GP phone access

Death in Service cover

Extra holidays for long service

Qualifications

• High level of leadership qualities to manage the warehouse, drivers, and logistics team.
• Interest in cars/mechanics or previous experience in sales/advice work.
• Ability to stay calm under pressure.
• Brings a positive, reliable attitude.

Responsibilities

• Manage a thriving team offering high customer service levels.
• Ensure profit and growth of the branch.
• Help develop team members and solve operational problems.

Skills

Leadership qualities

Problem-solving

Team-first attitude

Interest in cars/mechanics

Tools

MAM software

Job description

Join a family-run business where your work genuinely matters

Salary: £35,000 per year

Hours: 45 hours per week (Mon–Fri) + alternate Saturdays

⭐ Be part of something real

At SDL, you won’t be lost in a big corporate machine - you’ll join a friendly, supportive, family-run business where people look out for each other.

We’ve built our reputation over 47 years by treating customers well and taking care of our teams. When you join us, you become part of that family ethos from day one.

🔧 What you’ll be doing

This is a hands-on role at the heart of our branch. You’ll be managing a thriving team, offering a high level of customer service and ensuring that profit and growth of the branch is at the forefront of the business

If you enjoy all things operations, helping develop people, solving problems, and being part of a busy, focused team - you’ll feel right at home here.

✔ Who we’re looking for

You don’t need motor factor experience - we’ll train you. We’re looking for someone who:

• Has a high level of leadership qualities to manage the warehouse, drivers and logistics team
• Has an interest in cars/mechanics or previous experience in sales/advice work
• Stays calm under pressure
• Brings a positive, reliable, “team-first” attitude

Experience with MAM or similar software is helpful, but not essential.

Every new starter begins with our SDL Sales Academy, where you’ll learn everything you need to do the job with confidence. You’ll spend time at our Academy of Excellence in Clay Cross, meet the teams who support the branches, and get hands-on product and systems training.

We promote people based on attitude and performance, not how long they’ve been here. For example:

• Jordan joined with no experience and is now a Branch Supervisor
• Hannah moved from retail and is now a Senior Sales Advisor

Your progression is genuinely in your hands.

⭐ What we offer

Alongside a competitive salary, you’ll receive:

• Discounts on retail, gyms, travel, entertainment and more
• Company-branded uniform
• 24/7 employee advice line & GP phone access
• Death in Service cover
• Extra holidays for long service

And above all - a stable role in a friendly, growing business that values what you do.

• 45 hours per week
• Monday–Friday between 7am–6pm
• Every other Saturday (5 hours)

SDL Car Parts are working exclusively with AKA Recruitment. If your CV matches the role, we’ll be in touch to discuss next steps.