Customer Service Manager - Transport Operations (Hybrid)

Aptean Extends Apparel Industry Leadership With Acquisition of Apparel Business Systems, LLC; Leicester; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A leading software solutions company in the UK is seeking a Manager, Customer Service for their enderby location. This full-time hybrid role requires team management and the ability to streamline operations while enhancing customer satisfaction. Candidates should ideally have experience in a customer service or transport role, along with strong problem-solving and communication skills. Aptean offers competitive pay and robust benefit plans, providing a great opportunity for career growth.

Benefits

Competitive pay

Robust benefit plans

Career development opportunities

Qualifications

• Experience in managing a team.
• Problem solving skills are essential.
• Ability to work independently and take initiative.

Responsibilities

• Manage the customer services team and develop its members.
• Set clear objectives and KPIs for performance evaluation.
• Respond to customer queries promptly and professionally.

Skills

Team management

Problem solving

Adaptability

Communication skills

Job description

A leading software solutions company in the UK is seeking a Manager, Customer Service for their enderby location. This full-time hybrid role requires team management and the ability to streamline operations while enhancing customer satisfaction. Candidates should ideally have experience in a customer service or transport role, along with strong problem-solving and communication skills. Aptean offers competitive pay and robust benefit plans, providing a great opportunity for career growth.