Customer Service & General Assistant — Free Lunch & Growth

BOXPARK; Oxford; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading catering company in Oxford is looking for a Customer Service Assistant / General Assistant to join their team. This zero-hour position involves ensuring cleanliness of service areas, providing prompt customer service, and maintaining food safety standards. Candidates should have Food Safety Level 2 and Health & Safety Level 2 certifications, along with experience in customer service. The role includes various unique benefits such as monthly masterclasses with Michelin-starred chefs and a paid day off for charity volunteering.

Benefits

Annual day off for your birthday

Monthly masterclasses with Michelin-starred chefs

Fully funded development courses

Discounts and cashback at various outlets

Cycle-to-work scheme

Freedom Friday - paid volunteer day

Free lunch every workday

24/7 access to Mental Health support

Enhanced parental leave

Paid leave for fertility treatments

Grandparent leave

Qualifications

• Previous experience working in a customer service environment.
• Ability to listen carefully and take instructions.
• Experience with point-of-sale systems.

Responsibilities

• Ensure cleanliness of counters and chillers.
• Provide prompt and efficient service.
• Communicate with customers and gain feedback.

Skills

Customer service

Food safety awareness

Merchandising skills

Communication

Education

Food Safety Level 2

Health & Safety Level 2

Job description

A leading catering company in Oxford is looking for a Customer Service Assistant / General Assistant to join their team. This zero-hour position involves ensuring cleanliness of service areas, providing prompt customer service, and maintaining food safety standards. Candidates should have Food Safety Level 2 and Health & Safety Level 2 certifications, along with experience in customer service. The role includes various unique benefits such as monthly masterclasses with Michelin-starred chefs and a paid day off for charity volunteering.