Customer Service Administrator

Only for registered members; Stratford-upon-Avon; On-site; GBP 22,000 - 28,000; Full time

Job summary

A healthcare company is seeking a detail-oriented Customer Service Administrator in Stratford-upon-Avon to manage the ClearCare scheme. You will coordinate services with hospitals, handle customer enquiries, maintain patient records, and support inventory management. Ideal candidates should have GCSEs in Maths and English, customer service experience, and proficiency in Excel and Word. Join a supportive team making a real difference in patients' lives.

Qualifications

• Minimum GCSEs in Maths and English required.
• Customer service experience preferred.
• Strong relationship-building and communication skills are essential.

Responsibilities

• Liaise with hospitals, patients, and carers to coordinate services.
• Answer customer and patient enquiries via phone.
• Maintain accurate patient records and process service paperwork.

Skills

Customer Service Experience

Attention to Detail

Relationship-building Skills

Proficient in Excel

Strong Communication Skills

Education

GCSEs in Maths and English

Tools

Sales Order Processing Systems

Microsoft Excel

Microsoft Word

Job description