Customer Business Manager

MillerCoors Brewing Company; England; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading beverage company in the UK is seeking a Customer Business Manager to join the Off Trade team. This position focuses on managing business relationships and achieving sales targets. Ideal candidates will have a proven track record in customer relationship management and experience in national negotiations. The role offers flexible working options and emphasizes community engagement, aligning with the company's commitment to responsible drinking and sustainability.

Benefits

Flexible work programmes

Equal Parent Leave

Commitment to wellbeing

Sustainability initiatives

Qualifications

• Demonstrated history of delivering against business plans.
• Experience in working with teams to build customer relationships.
• Ability to manage internal cycles and commercial forecasting.

Responsibilities

• Manage and evaluate the overall business plan.
• Accountability for achieving commercial targets.
• Identify and implement new commercial opportunities.
• Meet channel and brand objectives.
• Lead execution across the extended team.

Skills

Delivering against the Annual Operating Plan

Building complex customer relationships

Planning and leading national negotiations

Cross-functional relationship management

Job description

Customer Business Manager

Location: Mobile UK, GB

Company: MolsonCoors_UK

Requisition ID: 36258

We’re looking for a Customer Business Manager to join our Off Trade team on a mobile basis.

Brands to love, Careers to last.

Why You Should Join Us

At Molson Coors, we've been bringing people together over a cold beer for more than 200 years. Our award‑winning portfolio includes beloved brands such as Coors, Carling, Madri Excepcional and Blue Moon, our diverse range also features popular brands like Aspall, Rekorderlig, Staropramen, Doom Bar, and an expanding premium spirits line, including Bandero Tequila. As a global leader in the beverage industry, we are deeply committed to promoting responsible drinking and driving sustainability.

With a presence in over 100 countries and a team of 16,000 employees, we are dedicated to fostering a sustainable future for our communities and championing responsible drinking worldwide.

Joining us means becoming part of a company that values tradition while innovating to meet the evolving tastes of our consumers. We believe in celebrating all of life’s moments together and making a positive impact in the world.

As a People First organisation, we’re happy to discuss flexible working options.

Your Purpose

Lead the MFST, co‑ordinate and define all aspects of MCBC’s interaction with this strategic customer, ensuring the customer feels first choice throughout.

The Customer Business Manager (CBM) develops sustained business relationships and drives profitable sales volume for MCBC in‑line with the customer, channel and MCBC’s brand strategies.

Period of responsibility from implementation and activation 0‑12 months.

Key Responsibilities

• Proactively managing, monitoring, evaluating and updating the overall business plan to meet all volume, profit and share objectives
• Total accountability for achieving commercial targets for the individual customer.
• Unlocking new commercial opportunities within the customer / channel and implementing the total MFST contact strategy
• Achieving Channel and brand objectives in‑line with the strategy
• Leading brilliant execution across the extended team (MFST), as well as potential opportunity to gain guidance/support experience with leading development of one of our rotating graduates.

About you

You may not meet all the criteria for the role, but don’t let that stop you from applying. We all need to learn and develop and we can help you do this here at Molson Coors.

• Demonstrated history of delivering against the Annual Operating Plan and Long Range Plan – across measures such as Account Contribution (EBIT), Volume, Brand distribution & share, Net Sales Revenue, and Team Engagement.
• Record of working collaboratively within a team to build complex customer relationships and lead broad MFST teams, both internally and externally, to deliver on a Joint Business Plan agenda.
• Able to build strong cross‑functional relationships through an MFST.
• Experience planning and leading national negotiations
• Ability to own and be accountable for the management of the internal cycle, hazards/opportunities, volume and commercial forecasting and the internal voice of the customer

About Us

• We’re one of the UK’s Most Attractive Employers winning the Top Employer award for the last 12 years.
• Equal Parent Leave – as much or little as you wish of 52 weeks parent leave, with 26 weeks at full pay irrespective of gender or path to parenthood.
• Flexible work programmes to ensure a work‑life balance is maintained such as our market‑leading Moments That Matter for significant moments in your life.
• Commitment to the physical and mental wellbeing of all our people reflective of our People First value.
• We’re committed to raising industry standards and leaving a positive imprint on our employees, consumers, communities, and the environment which is reflected in Our Beer Print and our 2025 sustainability targets.

Equal Opportunity Statement

Molson Coors Beverage Company is an Equal Opportunity Employer, and we seek, value and respect everyone’s unique perspectives and experiences knowing that we are stronger together.

Our aim to build a skilled and highly engaged workforce that unites around our shared values and reflects our diverse marketplace; and foster a workplace where all employees’ unique talents, skills and perspectives are valued and leveraged – where all people feel that we are #BetterWithYou. This makes our talent strategy simple – we want the best talent in all our roles, regardless of their background.

We are Disability Confident Committed. If you require any additional assistance or adjustments in advance of, or during the application and/or hiring process, please contact us at [e-mail].

We want you to succeed and will be happy to support you.