Customer Assistant - Visual Merchan...

In Cork; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading global beauty company in London seeks a Visual Merchandising Assistant. The role involves supporting project management for visual merchandising and store design, conducting competitor reviews, and implementing product launches. Candidates should have a degree in Marketing or a related field, experience managing projects, and a strong passion for the beauty industry. A competitive salary and benefits package are offered, making this an enticing opportunity in a dynamic environment.

Benefits

Competitive salary matching knowledge and experience

A competitive benefits package

Qualifications

• Creative degree in Marketing or Business; Interior Design or Architecture also desirable.
• Experience in managing multiple projects and ensuring retail excellence.
• Open work ethic; eligible to work in the UK.

Responsibilities

• Support project management for Visual Merchandising and Store Design.
• Conduct competitor reviews and communicate trends.
• Implement new product launches and maintain engaging retail concepts.
• Develop and track VM budgets and forecasts.
• Organize visual updates in collaboration with VM Project Managers.
• Attend openings and contribute to merchandising days.
• Create effective briefings and manage external designers.
• Participate in sustainability initiatives with VM.
• Collaborate with internship teams on cross-functional projects.

Skills

Project management

Strong attention to detail

Team player

Presentation skills

Passion for the beauty industry

Education

Creative, Marketing or Business-related degree

Tools

Adobe Creative Suite

Excel

PowerPoint

CAD software

Job description

Visual Merchandising Assistant (Central London)

We’re Coty, a global leader in beauty. We’re #1 in the world for Fragrance and #3 in Colour Cosmetics, with a portfolio of over 77 brands sold in more than 150 countries. We believe in beauty with a purpose and brands that inspire, no matter where they are in the world.

Responsibilities

• Support the project management and implementation of Visual Merchandising and Store Design executions in permanent doors, temporary activations and pop‑ups, ensuring timelines are met within budgetary parameters.
• Conduct monthly competitor reviews, communicating trends and relevant updates from inside and outside the beauty industry to the wider team.
• Support the implementation of new product launches and permanent animations in‑store, considering all customer touch points and building customer‑centric and engaging retail concepts from creative brief to post‑installation.
• Develop, track and communicate VM elements forecasts, tester ordering, purchase orders, maintenance reports and control/report allocated budgets.
• Organise and implement visual and digital updates from brief to execution across the permanent estate in collaboration with VM Project Managers.
• Provide key support for new door openings and site launches, organising all elements and teams, attending and contributing to physical merchandising days.
• Conduct monthly visits to key doors and champion collaboration with Retail Excellence Manager, creating Launch VM Guidelines and post‑installation reports to ensure retail excellence.
• Support the creation of effective briefings for internal and external designers, manage external suppliers and agencies, visiting productions to supervise quality of materials and prototypes.
• Integrate sustainability as a key driver of the visual merchandising action, participating in the VM Sustainability Taskforce and supporting Head of VM in delivering sustainability goals in the UK and globally.
• Partner and ally with the wider internship team to ensure VM & Store Design leads cross‑functional projects, presenting and cascading them across the Coty community.

Qualifications

• Creative, Marketing or Business‑related degree (Interior Design, Product Design or Architecture also desirable).
• Experience managing multiple projects and delivering retail excellence.
• Open and diverse work ethic, eligible to work in the UK.

Technical Skills

• Ability to manage multiple projects.
• Adobe Creative Suite: Photoshop, Illustrator, InDesign.
• Office package: Excel, PowerPoint, Outlook.
• 3D design or CAD software (Sketch‑up, AutoCAD, Vectorworks, C4D) highly desirable but not essential.
• Strong PowerPoint and presentation skills for engaging stakeholders and pitching ideas.

Soft Skills

• Strong team player, well organised with a sense of priorities.
• Ability to work autonomously and multitask in a fast‑paced environment.
• Passion for the beauty industry, keenly following the latest trends.
• Strong attention to detail and creative eye.
• Ability to work effectively to deadlines.
• Open and diverse work ethic.

Benefits

• Competitive salary matching knowledge and experience.
• A competitive benefits package.

Country/Region: GB
City: London