Credit Controller: Collect & Negotiate Receivables (Bonus)

DCC plc; Leicester; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading energy company based in Leicester is looking for a Credit Controller to ensure timely collection of overdue debts while providing excellent customer service. The role involves managing customer accounts, negotiating arrangements, and processing payments. The ideal candidate will have strong debt collection knowledge and negotiation skills. Join this innovative company committed to transitioning to 100% renewable energy by 2040, offering job security and opportunities for growth.

Benefits

Discretionary Bonus

Enhanced Pension Scheme

Life Assurance

Health plans

25 holidays + bank holidays

Enhanced Family Friendly Leave

Qualifications

• Sound knowledge of debt collection including a variety of techniques.
• Able to negotiate with customers to bring a satisfactory outcome in difficult circumstances.

Responsibilities

• Reduction of overdue debts via a portfolio of customer accounts to agreed targets.
• Responsible for releasing orders in line with credit policy.
• Responsible for placing customers on stop where necessary and removal of stops as required.
• Reviewing credit limits and applying for increased limits.
• Processing payments on customers’ accounts.
• Reviewing and setting up customer Direct Debits.

Skills

Debt collection techniques

Negotiation skills

Job description

A leading energy company based in Leicester is looking for a Credit Controller to ensure timely collection of overdue debts while providing excellent customer service. The role involves managing customer accounts, negotiating arrangements, and processing payments. The ideal candidate will have strong debt collection knowledge and negotiation skills. Join this innovative company committed to transitioning to 100% renewable energy by 2040, offering job security and opportunities for growth.