Community Engagement Officer

Dementia Carers; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

An organization supporting dementia carers is seeking a dedicated individual for a remote administrative support role. You will facilitate engagement with carers and manage inquiries related to policy and campaigns. Ideal candidates should possess strong communication skills and a willingness to learn. The position requires occasional in-person meetings in London. Employees enjoy benefits like generous leave options, a workplace pension, and support for learning and development.

Benefits

Generous Annual Leave

Workplace Pension

Group Life Assurance

Health cash plan

Employee Assistance Programme

Enhanced Company sick pay policy

Flexible working

Support for learning and development

Qualifications

• Experience in administrative support or similar roles.
• Ability to manage incoming inquiries efficiently.
• Familiarity with campaign planning and community engagement.

Responsibilities

• Provide support for carer engagement across teams.
• Manage inquiries and phone calls for policy and campaigns.
• Assist in delivering campaigns and community activities.

Skills

Administrative support

Engagement facilitation

Communication skills

Willingness to learn

Job description

Contract: Permanent

Hours: 17.5 hours (2.5 days) per week

Location: Remote with periodic days in London

Deadline: Thursday 8th January at 12pm

Interview Process : This will be an online interview on either Thursday 15th January or Friday 16th January.

The successful candidate will be required to attend an informal in person meeting prior to appointment.

We’re looking for someone to provide vital administrative support to our policy & campaigns function and across the organisation, facilitating strong engagement with our community of dementia carers.

Key responsibilities include:

• Provide support for carer engagement, as required , across all teams in DCC.
• Be the first point of contact for enquiries, managing incoming phone calls and generic inboxes for policy and campaigns, ensuring that enquiries are escalated efficiently.
• Assist in the planning, coordination, and delivery of campaigns and community engagement activities.

Every year in the UK thousands of unpaid carers look after someone with dementia but receive little or no support. At Dementia Carers Count, we stand for them. We campaign for change and provide practical, emotional and financial support to dementia carers across the UK.

We’re looking for someone with a breadth of experience, who has a willingness to support others and learn new skills. The role can be based anywhere in the UK, with attendance at occasional in -person team meetings in London.

We are a small and remote multi­disciplinary team, committed to making a difference for carers and supporting each other.

If you like the sound of the role, and believe you have the skills and experience to join us, then we would love to hear from you.

What we can offer you

• Generous Annual Leave plus the option to purchase additional Leave
• Workplace Pension with up to 6% employer contribution
• Group Life Assurance
• Health cash plan
• Employee Assistance Programme
• Enhanced Company sick pay policy
• Enhanced carers, family and other leave
• Remote working with travel costs paid
• A commitment to flexible working
• A commitment to support your learning and development

If you would like to apply for this position, please apply by submitting your CV along with the Supporting Application Document to [e-mail]

Closing date for Applications: Thursday 8th January, 12pm

Interviews: Thursday 15th of January or Friday 16th January