Community-Driven Member Services Advisor

Furness Building Society; Millom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A community-focused financial institution in Millom is seeking an enthusiastic individual to join their Branch Network. The ideal candidate will provide exceptional service to members, promote products, and collaborate with colleagues while supporting local community events. Key qualifications include a minimum of five GCSEs with grade C/4 in Maths and English. Competitive remuneration packages and a supportive culture with development opportunities are offered. This role may require flexibility in supporting the wider branch network.

Benefits

Competitive pension with up to 10% employer contribution

Qualifications

• Minimum of five GCSEs (or equivalent), including Maths and English at grade C/4 or above.
• Excellent communication and interpersonal skills are essential.
• Ability to work independently and make informed decisions.

Responsibilities

• Provide exceptional service to members through various channels.
• Promote the Society’s products and services effectively.
• Collaborate with colleagues to ensure compliance with business controls.
• Identify and support local community events.

Skills

Excellent communication skills

Interpersonal skills

Independent decision-making

Education

Minimum of five GCSEs including Maths and English at grade C/4 or above

Job description

A community-focused financial institution in Millom is seeking an enthusiastic individual to join their Branch Network. The ideal candidate will provide exceptional service to members, promote products, and collaborate with colleagues while supporting local community events. Key qualifications include a minimum of five GCSEs with grade C/4 in Maths and English. Competitive remuneration packages and a supportive culture with development opportunities are offered. This role may require flexibility in supporting the wider branch network.