Client Coordinator

The Branding Journal; Greater London; Hybrid; GBP 30,000 - GBP 40,000; Full time

Job summary

A leading branding agency in London is seeking a Client Coordinator to support the Client Services team. The role involves ensuring client satisfaction through project delivery, collaborating with designers, and participating in meetings. The ideal candidate will possess excellent interpersonal skills, be highly organized, and have a strong ability to communicate effectively. The agency promotes a hybrid work model, fostering creativity and connection among team members.

Qualifications

• Excellent interpersonal skills.
• Highly organized with strong time management systems.
• Ability to build strong internal and external relationships.
• Team player with optimistic outlook.
• Excellent written and verbal communication skills.

Responsibilities

• Support Client Managers to ensure project success.
• Ensure all client-facing materials are of high quality.
• Collaborate with designers to deliver quality work on time.
• Participate in client meetings and follow up on actions.
• Seek ways to grow existing business.

Skills

Interpersonal skills

Organizational skills

Written communication

Verbal communication

Team collaboration

Job description

Overview

Landor is looking for a Client Coordinator to join our London studio. Could this be you?

We are Landor. World-leading brand experts, underpinning by the most expansive strategic & creative capabilities in our category. We make brands more valuable and less vulnerable. We build brands differently. We work with our clients to define and solve their business problems through the lens of brand. We strategically join the dots between our design, experience, governance and measurement capabilities, and always connect our brand work to business outcomes. Landor companies also include amp (sonic branding), bdg (workplace & architectural experts), Deep Local (creative technologists) and ManvsMachine (3D motion design).
We are part of WPP.

What you’ll do

Working within our Client Services team, the Client Coordinator is responsible for supporting the Client Services function to ensure client satisfaction by helping deliver projects. The Client Coordinator will assist on client accounts or brands that are part of a larger portfolio.

• Supports the Client Managers and the Client Directors to ensure projects are resourced adequately, in alignment with scope and budget.
• Ensures all correspondence, materials, presentations, and proposals seen by prospective and existing clients are error-free, of highest quality, relevant to the client’s business challenges, and reflective of Landor’s approach to Brand Transformation.
• Collaborate within a team environment, working alongside designers and strategists to ensure timely and budget-conscious delivery of high-quality work.
• Key responsibilities include active participation in client meetings, meticulous note-taking, and diligent follow-up on action items.
• Seek ways to grow existing business and add value to other new business pursuits.

What you’ll need

• Embraces and displays passion and curiosity withall of Landor capabilities, including Brand performance, strategy, expression, experience, management and Cultural Transformation
• Excellent interpersonal skills
• Highly organised, with systems for tracking and managing time
• Ability to build strong relationships, internally and externally
• Excellent written and verbal communication skills
• Team player
• Optimistic and capable of encouraging the same from others

We believe the best work happens when we\u2019re together, fostering creativity, collaboration, and connection. That\u2019s why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

We build brands. We build futures. Landor, a WPP company, is an equal opportunity employer. We consider all applicants without discrimination or regard to particular characteristics, committed to a culture of respect where everyone belongs and can progress in their careers.