Clé de Peau Beauté Counter Manager - H Beauty Edinburgh (37.5 Hours)

Shiseido; City of Edinburgh; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading cosmetics company is seeking a Business Manager for Clé de Peau Beauté in Edinburgh. This role involves leading a team of Personal Beauty Specialists to deliver exceptional luxury services and ensuring customer needs are met. The ideal candidate should have business management experience and a strong grasp of artistry. Extensive training and a diverse working environment are provided to enhance service delivery.

Benefits

30 days holiday including bank holidays

Generous discretionary commission scheme

5% employer contribution pension scheme

Enhanced parental allowance

Life Assurance up to x2 salary

Access to Retail Trust

Annual performance reviews

Qualifications

• Experience in business management to drive growth opportunities.
• Strong artistry skills with relevant qualifications preferred.
• Effectively communicate performance with the Area Manager.
• Drive KPIs and sales targets with a motivated team.
• Ability to coach and develop team members.

Responsibilities

• Lead a team of Personal Beauty Specialists.
• Deliver authentic and luxurious customer experiences.
• Build and maintain a loyal customer base.
• Engage team and ensure brand values are upheld.

Skills

Business Management experience

Strong experience in artistry

Effective communication

Driving KPIs and sales targets

Coaching and developing others

Job description

Date: 29 Sept 2025

Location: Edinburgh

Reports to: Area Sales & Education Manager Skin & Fragrance
Job Location: H Beauty Edinburgh
Contract type: Permanent Contract, 37.5 hours per week over 5 days

MISSION

Combining Japanese technology and innovation with modern French elegance, Clé de Peau Beauté harnesses the power of radiance, bringing their intelligent, uncompromising, exquisite products to the UK market for the first time. This is the height of luxury for the refined consumer, exclusively available within the iconic Harrods store in Knightsbridge.

As Clé de Peau Business Manager, you will lead a team of Personal Beauty Specialists in delivering authentic, elegant, exceptional luxury service. A team of skin and beauty experts, you will ensure your customers’ skin and beauty needs are met as they are confidently introduced to the ultimate in luxury skincare and cosmetics.

ABOUT SHISEIDO GROUP

Our mission : Beauty Innovations for a Better World

Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World.

MAIN RESPONSIBILITIES

You will be a commercial leader – consistently identifying opportunity for business growth and engaging the team at all times, individually and as a group. Always keeping the brand values in mind, you will lead the team in building a loyal customer base.

You will have access to extensive and immersive training programmes, which will empower you to be industry leaders and deliver an elevated customer experience.

PROFILE

• Business Management experience
• Strong experience in artistry, ideally with a qualification
• Ability to communicate effectively with Area Manager on business performance
• Ability to drive KPIs and sales targets within the team
• Experience in coaching and developing others
• Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success

BENEFITS

30 days holiday, including bank holidays, increasing with service

Generous discretionary commission scheme

Contributory pension scheme – 5% employer contribution

Enhanced parental allowance

Life Assurance up to x2 your salary

Access to Retail Trust

Annual performance and development reviews so you know your career is going in the right direction

At Shiseido, we are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We believe that a diverse workforce enhances our creativity, innovation, and overall success. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability, religion, or any other characteristic protected by law.

We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion. Together, we can build a vibrant and dynamic team that reflects the diverse world we serve.

If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the position applied to.