Chief Technology Officer

TESOL International Association; Manchester; On-site; GBP 90,000 - 130,000; Full time

Job summary

A leading technology company in fan engagement is seeking a Chief Technology Officer (CTO) to lead their tech organization in Manchester, UK. The ideal candidate will have proven experience in scaling SaaS platforms and a strategic vision for driving innovation. Responsibilities include shaping the technology roadmap, collaborating with the Chief Product Officer, and overseeing tech operations. Passion for solving problems in an international environment is essential. This role offers a chance to influence the future of sports technology.

Qualifications

• Proven experience scaling SaaS platforms ideally in sports tech or ticketing.
• Strong skills in driving technical vision and customer value.
• Comfortable leading hands-on teams through growth.

Responsibilities

• Lead and develop the technology organisation.
• Shape and execute the technology roadmap aligned with business goals.
• Own operations and support in the tech department.
• Collaborate closely with the Chief Product Officer.
• Build and own budget for tech development.

Skills

Experience in scaling SaaS platforms

Technical vision driving

Problem-solving

Leadership capability

Fluency in English

Job description

About TicketCo

At TicketCo, our vision is to create the best fan journey in the world. From ticket purchase to match day experience, this is a moment of scale for us, and we are seeing strong success in all our markets.

Our mission is to help sports clubs and their ticketing teams simplify their operations, increase revenue, and deliver seamless fan experiences through powerful, intuitive technology. The ticketing teams behind the scenes are heroes. They deserve the best and nothing less.

With a proven platform leading in the Nordics and a growing footprint in the UK sports industry, TicketCo is entering an exciting new chapter. Our goal is to take podium position in Europe, and expand further into new territories.

We’re now looking for a forward-thinking CTO to lead our tech department who is structured as a team of teams with different leaders. The role is situated in the UK or Ireland (Both are alternatives) but you will be working with wonderful colleagues in all countries where TicketCo operate. This is a C‑Level role where you will also be part of forming the strategy of the company moving forward.

The opportunity

As CTO, you will be the architect of TicketCo's technical future, driving it forward and pushing boundaries. You will lead our tech organisation, drive innovation, and ensure that our technology always serves one clear purpose: to build the best fan journey in the world.

You’ll work closely with our Chief Product Officer, our customers and the broader leadership team to align technical delivery with strategic goals. Together, we will refine and continue to build the TicketCo platform to deliver impact for both fans and the teams that serve them.

What you will do

Lead and develop our technology organisation. Deliver world‑class solutions for sports clubs and their fans, while also catering for long‑tail events that utilise TicketCo, thanks to our strong market presence.

Continue to shape and execute the long‑term technology roadmap. Align it with our business goals.

Own operations and support in the tech department. Our platform transacts millions of tickets every year through multiple high‑scale events.

Collaborate closely with the Chief Product Officer. Work with our overall teams to ensure a strong link between fan and organiser experience as well as technical delivery.

Work closely with innovative pilot customers. This means trialing and erroring as well as driving innovation in the industry.

Work closely with partners. Integrate across the digital ecosystem of sports to provide customer value.

Build and own your own budget for tech development. A significant portion goes to Research and Development (R&D).

Oversee and enable high‑performing technology partnerships. We have partners in Dhaka and Lviv, ensuring delivery against strategic goals with speed, quality, and security.

Who you are

A strategic technology leader with proven experience scaling SaaS platforms. Ideally in sports tech, fan engagement, fintech and/or ticketing.

Skilled at driving technical vision. Understand real‑world impact and the importance of building customer value.

Passionate about solving problems. You fail forward, learn from mistakes and thrive in an open, trustworthy and honest business culture.

A comfortable leader. At architectural level, enjoy recruiting and leading hands‑on teams and team members. Lead with empathy and clarity, and coach teams through growth and change.

Excited to be part of a growth journey. Where you can shape both the product and the organisation as well as the future of sports.

You enjoy an international environment. Colleagues from all over Europe. Master English fluently. This is our company‑wide working language.

Why join TicketCo?

TicketCo is now a team of around 50 people sharing the same vision and mission. After starting in 2012, we have succeeded by implementing one single strategy: listen. From the first small customers we worked with, through premiership clubs in the Nordics and all the way to clubs in the English Football League (EFL) the sentiment stays the same. Listen to what they need, solve it with great technology and learn incredibly fast whilst doing so in a scalable way.

If you’re ready to help us listen, build the best fan journey in the world and empower ticketing teams with great technology we would love to hear from you.

Important! Please apply in this link: https://ticketco.teamtailor.com/jobs/6637329-chief-technology-officer