Casual Sales Assistant - Ralph Lauren

Northampton Business Directory; Rushden; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury retail brand is seeking a Sales Advisor to enhance the customer experience in Rushden, UK. You will engage customers with confidence, providing expert product knowledge and styling advice while maintaining high standards in visual merchandising. This role is ideal for someone passionate about fashion and luxury retail, as you'll be responsible for creating memorable shopping experiences and supporting store operations. Join us to represent a prestigious brand and ensure an exceptional service experience.

Qualifications

• Passion for fashion and luxury retail.
• Ability to deliver high-quality customer service.
• Skills in providing expert product recommendations.

Responsibilities

• Engage customers confidently and professionally.
• Provide tailored recommendations to enhance the customer journey.
• Maintain exceptional visual and merchandising standards.
• Support store operations and stock handling.

Skills

Expert product knowledge

Styling advice

Customer engagement

Merchandising standards

Job description

Job Description

As a Sales Advisor for Frasers, working in partnership with Ralph Lauren, you will be the face of a globally recognised luxury brand, delivering elevated, personalised service that reflects both Frasers’ customer-first approach and Ralph Lauren’s premium brand standards. With a genuine passion for fashion, lifestyle, and luxury retail, you will create memorable shopping experiences that build long-term customer loyalty while supporting the smooth operation of the store.

• Greet and engage customers confidently and professionally, delivering a warm and welcoming first impression aligned to Ralph Lauren brand values
• Provide expert product knowledge, styling advice, and tailored recommendations to enhance the customer journey
• Deliver first-contact solutions, including supporting customers with services such as click-and-collect, product queries, and in-store processes
• Maintain exceptional visual and merchandising standards in line with Ralph Lauren guidelines
• Support store operations when required, including stock handling, replenishment, and loss prevention processes
• Represent both Frasers Group and Ralph Lauren with professionalism, ensuring brand standards are upheld at all times