Business Relationship Manager

Oliver James; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading international law firm in Birmingham is seeking an experienced IT Business Relationship Manager to bridge the gap between business and technology. The role involves understanding business priorities, translating needs into technology requirements, and ensuring alignment with strategic goals. Ideal candidates will have strong stakeholder management abilities, experience in change initiatives, and the capacity to effectively communicate technology concepts to non-technical audiences. A supportive culture with a focus on career development is offered.

Benefits

Flexible working

Collaborative culture

Focus on development

Qualifications

• Experience in a business-facing technology role, such as BRM or IT Business Partner.
• Strong stakeholder management skills with senior leaders.
• Ability to manage multiple priorities and drive outcomes.

Responsibilities

• Act as the connection point between business and technology teams.
• Translate business needs into clear technology requirements.
• Support the introduction of new systems and changes.

Skills

Stakeholder management

Change management

Business analysis

Communication skills

Job description

# Business Relationship ManagerBusiness Relationship ManagerSalary£NegotiableLocationBirmingham, UKContractPermanentIndustryLegal---ContactAlfie [e-mail]### IT Business Relationship ManagerAn international law firm is seeking an IT Business Relationship Manager to act as the connection point between the business and technology teams.This role is focused on understanding business priorities and ensuring technology initiatives are well scoped, aligned to strategy and delivered in a way that supports both clients and internal teams.**What the role involves:*** Partnering with practice groups and business services teams to understand their objectives and challenges* Acting as the initial point of contact for new technology requests and guiding them through the appropriate process* Translating business needs into clear technology requirements, business cases and delivery plans* Helping prioritise technology initiatives and ensuring they align with budgets and wider firm strategy* Supporting the introduction of new systems and changes, with a focus on user adoption* Working closely with project delivery, architecture and service teams to ensure solutions are practical and fit for purpose* Communicating technology plans and progress in a clear, accessible way to stakeholders**What they’re looking for:*** Experience in a business-facing technology role (e.g. BRM, IT Business Partner, Technology Engagement role)* Strong stakeholder management skills, including experience working with senior leaders* Ability to juggle multiple priorities and drive agreed outcomes* Experience shaping and managing change initiatives* Confident explaining technology topics to non-technical audiences**Desirable:*** BRMP / CBRM certification* Background in professional services or complex organisations**Why apply:*** Opportunity to play a key role in shaping how technology supports the business* Broad exposure across teams and senior stakeholders* Supportive, collaborative culture with flexible working* Clear focus on development and long-term career growth