Business Operations Manager, Retail and Reuse

UKundwork London; Caerphilly; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading social enterprise in Wales seeks an experienced Business Operations Manager for a retail and reuse initiative. The candidate will manage a team, set ambitious targets, and oversee logistics for collections and deliveries. Proven leadership and commercial skills are essential. This dynamic role offers opportunities to drive growth within a rewarding environment. Applications are encouraged from all community members.

Qualifications

• Proven experience in business and profit improvement.
• Experience managing a team in retail or social enterprise.
• Ability to set and meet ambitious targets.

Responsibilities

• Set and meet ambitious targets for the enterprise.
• Manage a busy team of staff, volunteers, and placements.
• Oversee stock, sales, and logistics for collections and deliveries.
• Seek out and deliver new opportunities for growth.

Skills

Leadership

Commercial skills

Target driven

Team management

Job description

Business Operations Manager – Retail and Reuse

Duration: 37 hours (flexibility required)

Salary: £30,000

Location: Based in Rhymney (Caerphilly) and Bridgend with travel

Closing date: Midday on Friday 16th January 2026

We are currently seeking an experienced and enterprising Business Manager (Retail and Reuse). The ideal candidate will be target driven, have strong leadership and commercial skills, a drive to succeed, and experience managing a team. Proven experience of driving business and profit improvement will be beneficial. Candidates will have a good track record of managing social or private sector retail enterprise activity.

Key elements of the role are to set and meet ambitious targets, grow the enterprise, manage a busy team of staff, volunteers and placements, manage stock, sales and logistics for collections and deliveries, and to seek out and deliver new opportunities for growth. The role is both demanding and rewarding, working for a social enterprise within a leading regeneration charity.

Contact: Groundwork Wales on 01495 222605 or email [e-mail] for an application pack.

Groundwork is an equal opportunities employer and welcomes applications from all members of the community.