BMW & MINI Reservations Specialist

BMW; Northampton; On-site; GBP 28,000 - 35,000; Full time

Job summary

A local automotive service provider in Northampton is seeking a Reservations Advisor to maximize bookings for BMW and MINI vehicles. The successful candidate will have proven experience in customer service and sales, be driven to achieve targets, and possess excellent organizational and phone skills. Responsibilities include handling customer inquiries, managing online bookings, and delivering outstanding service. This is a full-time role in a vibrant company culture emphasizing attention to detail and customer satisfaction.

Qualifications

• Proven experience in customer service and sales.
• Driven by achieving targets and providing outstanding service.
• Ability to multi-task and adapt quickly to different tasks.

Responsibilities

• Maximize BMW and MINI bookings by handling inquiries.
• Manage online bookings and customer communications effectively.
• Deliver high-quality customer service while managing expectations.

Skills

Customer service experience

Sales skills

Attention to detail

Organizational skills

Initiative

Phone skills

Job description

A local automotive service provider in Northampton is seeking a Reservations Advisor to maximize bookings for BMW and MINI vehicles. The successful candidate will have proven experience in customer service and sales, be driven to achieve targets, and possess excellent organizational and phone skills. Responsibilities include handling customer inquiries, managing online bookings, and delivering outstanding service. This is a full-time role in a vibrant company culture emphasizing attention to detail and customer satisfaction.