Automotive Parts Advisor: Customer-Centric & Stock Expert

Sytner Group; Cardiff; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading automotive service provider in Cardiff is seeking a motivated Parts Advisor. The successful candidate will handle parts identification and ensure the stock room is well maintained. Experience in the motor industry, strong communication, and customer service skills are essential. The role offers a variety of flexible hours, aiming to provide the best customer service possible. Join the team for rewarding career development and benefits including enhanced holiday entitlement and discounts.

Benefits

Enhanced Holiday Entitlement – 33 days inc. bank holidays

Industry-leading Maternity, Paternity and Adoption Pay

Career Development

Recognition of Long Service every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day a year paid voluntary/community work

Qualifications

• Experience in a similar role within the motor industry.
• High levels of organization and attention to detail are required.
• Ability to engage with customers face to face and over the phone.

Responsibilities

• Support and assist colleagues and customers with parts identification.
• Ensure the parts stock room is well maintained and levels managed.
• Take responsibility for ordering and selling vehicle parts.

Skills

Customer service skills

Communication skills

IT literacy

Organization

Attention to detail

Job description

A leading automotive service provider in Cardiff is seeking a motivated Parts Advisor. The successful candidate will handle parts identification and ensure the stock room is well maintained. Experience in the motor industry, strong communication, and customer service skills are essential. The role offers a variety of flexible hours, aiming to provide the best customer service possible. Join the team for rewarding career development and benefits including enhanced holiday entitlement and discounts.