Auto Service Manager — Lead Customer Experience & Growth

Listers Group; Worcester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading motor retailer in Worcester seeks a high-achieving Service Manager to ensure efficient operations in the Service department and maximize performance. The ideal candidate will have experience in the motor trade and possess strong leadership skills to enhance customer satisfaction. Comprehensive benefits include OTE of £55,000+, use of a company car, and extensive professional training opportunities. Join us to work with prestigious car brands and contribute to a team dedicated to excellence in customer care.

Benefits

33 days holiday

Company Pension

Wellness Programme

Sick Pay

Staff discounts

In-house training

Company events

Qualifications

• Experience as an Assistant Service Manager or Service Manager in the motor trade.
• Ability to build rapport with customers effectively.
• Confidence and drive to succeed in a premium brand environment.

Responsibilities

• Ensure efficient operation and profitability of the Service department.
• Maximize performance through the sale of parts and labour.
• Manage team development and customer satisfaction.

Skills

Customer care

Team management

Sales targeting

Motor trade experience

Job description

A leading motor retailer in Worcester seeks a high-achieving Service Manager to ensure efficient operations in the Service department and maximize performance. The ideal candidate will have experience in the motor trade and possess strong leadership skills to enhance customer satisfaction. Comprehensive benefits include OTE of £55,000+, use of a company car, and extensive professional training opportunities. Join us to work with prestigious car brands and contribute to a team dedicated to excellence in customer care.