Assistant Manager, Optics Retail — Lead Team & Service

Redefined; Guildford; On-site; GBP 125,000 - 150,000; Full time

Job summary

A retail organization in Guildford is seeking an Assistant Manager to inspire and lead their team to ensure a top-tier customer experience. This role involves managing store operations and clinical tasks, coaching a diverse team, and maintaining efficiency in customer service. The ideal candidate will have customer-facing experience, a passion for learning, and prior team leadership experience. Candidates will benefit from extensive training and development opportunities in a supportive work environment.

Benefits

Discretionary Quarterly bonus

Generous employee discounts

Clinical and Non-Clinical Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to 24/7 employee assistance programme

Qualifications

• Experience in a customer facing role is essential.
• Desire to learn and grow within the role.
• Previous experience leading or coaching a team.

Responsibilities

• Lead and inspire the team to deliver excellent customer service.
• Manage various store operations and clinical activities.
• Complete management tasks such as performance reviews.

Skills

Experience working in a customer facing role

Desire to learn

Led or coached a team

Job description

A retail organization in Guildford is seeking an Assistant Manager to inspire and lead their team to ensure a top-tier customer experience. This role involves managing store operations and clinical tasks, coaching a diverse team, and maintaining efficiency in customer service. The ideal candidate will have customer-facing experience, a passion for learning, and prior team leadership experience. Candidates will benefit from extensive training and development opportunities in a supportive work environment.