AI Tech Support Apprentice & QA Trainee

Notjustlabcoats; Tewkesbury; On-site; GBP 18,000 - 25,000; Full time

Job summary

A technology solutions provider in Tewkesbury is offering an exciting apprenticeship opportunity for individuals eager to learn and develop their skills. Apprentices will gain hands-on experience supporting digital applications across various platforms. Key responsibilities include providing remote technical support, installing and configuring software, and assessing user needs. Ideal candidates should possess 3 GCSEs at grades 4+ and have a strong desire to help others. The role offers benefits such as additional training and free parking, with good future employment prospects.

Benefits

Additional training and ongoing support

Free parking

Qualifications

• Willingness to learn and develop new skills.
• Ability to work in a team-based environment.

Responsibilities

• Develop understanding of business processes and products.
• Provide technical assistance and troubleshoot systems remotely.
• Conduct system reviews and produce documentation.
• Install, configure, and test software applications.
• Evaluate user requirements and recommend solutions.

Skills

Eager to learn

Passionate about technology

Customer service

Communication skills

Problem-solving skills

Education

3 GCSEs (or equivalent) at grades 4+ (A-C)

GCSE Maths and English (or equivalents) at grades 3+ (D or above)

Job description

A technology solutions provider in Tewkesbury is offering an exciting apprenticeship opportunity for individuals eager to learn and develop their skills. Apprentices will gain hands-on experience supporting digital applications across various platforms. Key responsibilities include providing remote technical support, installing and configuring software, and assessing user needs. Ideal candidates should possess 3 GCSEs at grades 4+ and have a strong desire to help others. The role offers benefits such as additional training and free parking, with good future employment prospects.