Administrator - Referral Management and Private Client Team

Gr8 Properties; York and North Yorkshire; On-site; GBP 24,000 - 27,000; Full time

Job summary

A healthcare organization in York is seeking a dedicated Administrator for the Referral Management and Private Client Team. You will provide essential secretarial support to clinicians and manage responsibilities efficiently, ensuring confidentiality. Ideal candidates will have prior admin experience, good communication skills, and ideally NHS exposure. This full-time permanent role offers a salary of £24,891 per year.

Benefits

Access to free confidential counseling

Extensive wellbeing resources

Employee recognition programs

Qualifications

• Experience in an NHS admin role is preferred.
• Understanding of Medical Terminology is a plus.

Responsibilities

• Provide comprehensive secretarial support to clinicians.
• Maintain a high standard of administrative service.
• Ensure confidentiality in all aspects of the role.
• Meet individual and team KPIs and targets.

Skills

Ability to work in a fast-paced environment

Previous admin experience

Good keyboard and Microsoft Office skills

Good verbal and written communication

Able to work autonomously

Job description

Administrator - Referral Management and Private Client Team

3 days ago Be among the first 25 applicants

Job Summary

Are you an experienced administrator looking to work in Primary Care?

Do you have any Healthcare or NHS experience?

The role of the administrator in the Referral Management and Private clients team provides an efficient and comprehensive secretarial support service to our clinicians and our external customers.

You Will Be Required To:

• Maintain a high standard administrative support service to meet the needs of the role.
• Ensure accurate, efficient, and timely typing skills.
• Process investigations efficiently and effectively.
• Treat all aspects of your role with the highest level of confidentiality.

About Us

Priory Medical Group (PMG) is an award winning large multi‑site training practice based in the beautiful city of York. Our team is made up of a highly‑skilled, experienced and varied work force doing their very best for our patients.

Here at PMG, we value the wellbeing and health of our staff and as a result we offer various resources to support the mental health of our employees. As part of the PMG team, you will have access to free confidential counselling and extensive wellbeing resources accessible through the NHS.

We are also a Disability Confident, Committed Employer and actively encourage applicants with a disability and/or long‑term health condition to apply for our job vacancies. We already support a number of existing employees who have a disability and/or a long‑term health condition, so that they are able to stay in work.

Details

Date posted: 27 November 2025

Salary: £24,891 a year

Contract: Permanent

Working pattern: Full‑time

Reference number: A4235‑25‑0035

Job location: Priory Medical Centre, Cornlands Road, York, North Yorkshire, YO24 3WX

Job Description

Main Duties Of The Role:

• Ensure all admin / secretarial duties are carried out efficiently and effectively whilst always having the patient at the forefront of your mind, enabling our GPs to always deliver the best patient care.
• Ensuring referral letters, insurance and solicitors reports, subject access requests, internal and external queries are carried out efficiently and effectively.
• Ensure you understand all aspects of your role and adhere to the team’s SOP where appropriate.
• Ensure you meet individual / team KPIs / targets.
• Provide cover / overtime for your team during periods of annual leave / sickness.
• On occasion you may also be required to provide admin support across the department to meet the needs of the business.

We pride ourselves in providing outstanding care to both our patients and our staff, through benefits, health and wellbeing initiatives and always ensuring our team members assist in the implementation of any new processes / procedures that have an impact on the work they do.

The inclusive and supportive culture of Priory Medical Group encourages staff to bring their own ideas to the table, therefore being an active contributor to any change / improvements in ways of working.

Staff Recognition as well as regular appraisals and catch‑ups we have monthly ‘thankfulness’ awards where all staff can nominate a colleague who they feel deserves a ‘shout out / thank you’ for the work / difference they have made to their team or individually.

Employee support and wellbeing we have monthly support and wellbeing groups, where we discuss ideas where we can help / support staff. There is also access to free counselling should any staff member require this support during their time with us.

Staff Benefits we have a range of benefits and schemes to support staff health, engagement, wellbeing, and inclusion.

Working Hours

Monday to Friday 8:30am to 4:30pm

Person Specification

Essential

• Ability to work in a fast‑paced environment.
• Previous admin experience.
• Good keyboard and Microsoft Office skills.
• Good verbal and written communication.
• Able to work autonomously and equally in a team.

Desirable

• Understanding of Medical Terminology.
• Experience in an NHS admin role and the use of in‑house medical systems, preferably SystmOne.

Employer details

Priory Medical Group

Priory Medical Centre, Cornlands Road, York, North Yorkshire, YO24 3WX

priorymedical.com