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Clinic Manager
Job summary
A leading aesthetic medical clinic in London is seeking an experienced Clinic Manager to lead the new St Paul's Clinic. You will manage operations, drive sales initiatives, and ensure excellent client care. The ideal candidate will have management experience and strong customer service skills. This role offers a vibrant environment and a range of fantastic perks, including commission and extensive training opportunities.
Benefits
Responsibilities
- Proven experience in operations with a focus on driving sales.
- Ensuring all team members deliver a 5-star service.
- Completing weekly reporting across operations and commercial targets.
Skills
Thérapie Clinic is the fastest-growing Aesthetic Medical Clinic in Europe, with 75 locations across Ireland, Northern Ireland, Great Britain, and New York City. We are seeking a talented Clinic Manager for our Brand New St Paul's Clinic to lead and inspire a team, drive sales, and ensure top-tier client experiences. This role offers the opportunity to shape the clinic’s future while maintaining the highest standards of treatments and customer service.
We want people to ‘Do their best work at Thérapie,’ and as part of the Clinic Team, you will be integral to creating that environment and culture. At Thérapie, we offer fantastic perks, including continuous training and development, annual leave, uncapped commission, staff discount, and many more wonderful benefits, which are listed at the end of the job specification!
- Proven experience in operations with a focus on driving sales.
- Customers are at the forefront of everything we do, ensuring all team members deliver a 5-star service and all times.
- Ensuring all Procedures and Policies are followed as set by Thérapie Clinic.
- Weekly 1-2-1's meetings with team members.
- Completing weekly reporting across operations and commercial targets.
- Employee relations including probation management, disciplinary and grievance management.
- Staff Rostering/ Annual Leave management.
- Ad Hoc duties as required.
- Management or Supervision Experience.
- Organisation and attention to detail skills.
- Customer Service experience.
With our uncapped commission structure, the sky's the limit!
Enjoy free laser hair removal, Free EmSella and generous discounts on our skin, AWI and body treatments – because our skin maestros deserve the best.
Avail spouse and family discounts, spreading the joy of Thérapie.
10% off Thérapie Fertility & Optilase treatments – because family helps family.
We offer one free treatment cycle of IVF/ICSI/RIVF to all team members after they have been with us for 2 years.
We offer free laser eye surgery to all team members after they have been with us for 2 years.
Discounts on leading skin brands & treatments (Murad, Skin Theory).
Embark on a journey of career progression & management training – we believe in promoting from within!
Immerse yourself in a full week of paid training in our academy, where knowledge is power.
Enjoy an extra day off on your landmark birthdays to celebrate in style!
Earn extra annual leave days after 2 years of dedicated service.
Access confidential support services for personal and professional well-being.
STEP 1
Explore Opportunities: Start by finding the role that excites you.
STEP 2
Submit Your Application: Apply by uploading your CV.
STEP 3
Application Review: Our Talent Acquisition Partners will carefully review your application.
STEP 4
Initial Contact: If shortlisted, our Talent Acquisition Team will reach out to schedule an interview.
STEP 5
Interview Stage: Complete the interview process with our team.
STEP 6
Offer & Onboarding: If successful, you'll receive your offer along with onboarding details.
STEP 7
Begin Your Journey: Attend our state-of-the-art training facility to kickstart your career with us.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.