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Hybrid Systems Engineer - Windows Server & SQL Support
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Hybrid Systems Engineer - Windows Server & SQL Support
Job summary
A local government authority in Ipswich seeks a Systems Engineer to provide technical support and solutions for software related to Children and Young People Services. Applicants should have experience in operational support roles, strong customer service skills, and familiarity with Windows Server and databases. This full-time position offers hybrid working and opportunities for training and career development.
Benefits
Qualifications
- Experience in an operational support role with line-of-business systems and databases.
- Excellent customer service skills.
- Experience using Windows Server, MS SQL and MySQL.
- Knowledge of the ITIL best practice framework.
Responsibilities
- Lead on providing solutions to queries regarding Children and Young People Services applications and software.
- Channel requests for help to appropriate functions for resolution.
- Monitor progress of calls and keep users informed.
- Provide technical support within a Windows Server environment.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.