1st Line IT Support Technician – Windows 11/365 (Remote)

Strabag; City of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading construction services provider in central London seeks an IT Support Technician to enhance their IT Team. The role involves providing technical assistance, managing IT equipment, and resolving user issues while ensuring proper handling of IT processes. Applicants should possess a strong technical background and a passion for technology. The position offers a competitive salary, and benefits including medical insurance and the option to work from home.

Benefits

Medical Insurance

Life & Accident Cover

Cycle to Work Scheme

25 days annual holiday

Qualifications

• At least 3 years in a 1st Line IT Support role.
• Strong technical foundation in Microsoft Windows 11 and Microsoft 365.
• Proactive in keeping up-to-date with emerging technologies.

Responsibilities

• Monitor and maintain core IT equipment.
• Resolve level 1 issues and provide technical assistance.
• Ensure that IT Helpdesk ticketing process is followed through.

Skills

Technical assistance

Device management

Mobile device management

Networking fundamentals

Organizational skills

Education

CompTIA A+

ITIL Foundation

Tools

SCCM

Microsoft Azure

Job description

A leading construction services provider in central London seeks an IT Support Technician to enhance their IT Team. The role involves providing technical assistance, managing IT equipment, and resolving user issues while ensuring proper handling of IT processes. Applicants should possess a strong technical background and a passion for technology. The position offers a competitive salary, and benefits including medical insurance and the option to work from home.