690

Service Desk Analyst jobs in United Kingdom

Service Desk Analyst: Frontline IT Support & ServiceNow

Dubizzle Limited

Greater London
On-site
GBP 30,000 - 45,000
Yesterday
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Remote Swedish-Speaking Service Desk Analyst

Fresh Direct Group

Ashford
On-site
GBP 60,000 - 80,000
2 days ago
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Remote Swedish-Speaking Service Desk Analyst

Brakes Food Shop

Ashford
Remote
GBP 60,000 - 80,000
2 days ago
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IT Senior Service Desk Analyst

CEYSEC

Birmingham
On-site
GBP 35,000 - 50,000
4 days ago
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Service Desk Analyst

Northern Ireland Water Limited

Belfast
On-site
GBP 28,000 - 30,000
3 days ago
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Service Desk Analyst L1

N Consulting Limited

Aberdeen City
On-site
GBP 35,000 - 36,000
3 days ago
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Service Desk Analyst (French Speaking)

Brakes Food Shop

Edmundbyers
Hybrid
GBP 28,000 - 32,000
4 days ago
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Service Desk Analyst (French Speaking)

Fresh Direct Group

Edmundbyers
Hybrid
GBP 25,000 - 35,000
4 days ago
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Service Desk Analyst (French Speaking)

Brakes Food Shop

Greater London
On-site
GBP 25,000 - 35,000
4 days ago
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Service Desk Analyst (French Speaking)

Fresh Direct Group

Greater London
Hybrid
GBP 30,000 - 40,000
4 days ago
Be an early applicant

Service Desk Analyst

JCDecaux JCDecaux Group

Greater London
On-site
GBP 30,000 - 40,000
4 days ago
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Service Desk Analyst

Haringey GP Federation

United Kingdom
On-site
GBP 25,000 - 28,000
4 days ago
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Analyst, Enterprise Service Desk New Edinburgh, Scotland, United Kingdom

Abacus Group

City of Edinburgh
On-site
GBP 30,000 - 40,000
4 days ago
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Truck Service Coordinator — Customer & Workshop Liaison

DAF Trucks Ltd

Southampton
On-site
GBP 32,000
2 days ago
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Service Desk Analyst

Capita plc.

Kirkintilloch
On-site
GBP 27,000 - 35,000
9 days ago

Service Desk Analyst (French Speaking)

Brakes Food Shop

Burtonwood
Hybrid
GBP 60,000 - 80,000
14 days ago

Service Desk Analyst

Well Pharmacy Ltd

Ferryhill
Hybrid
GBP 30,000 - 40,000
15 days ago

Service Desk Analyst

Grosvenor

Chester
On-site
GBP 25,000 - 35,000
11 days ago

Service Desk Analyst

Consortium of Lesbian, Gay, Bisexual and Transgender Voluntary and Community Organisations Limited

Southampton
Hybrid
GBP 60,000 - 80,000
14 days ago

Service Desk Support Analyst (Student Placement)

Bournemouth University

Bournemouth
On-site
GBP 18,000 - 22,000
8 days ago

Service Desk Technician / Analyst

Resolvo

Greater London
On-site
GBP 30,000 - 40,000
10 days ago

Service Desk Analyst

Card Factory plc

Wakefield
On-site
GBP 29,000 - 31,000
24 days ago

Service Desk Analyst - 1st & 2nd Line

Dubizzle Limited

Epsom
Hybrid
GBP 30,000 - 40,000
20 days ago

Senior Service Desk Analyst (US Hours)

Eze Castle Integration, Inc.

Manchester
Hybrid
GBP 30,000 - 45,000
17 days ago

Service Desk Analyst (US Hours)

Eze Castle Integration, Inc.

Manchester
Hybrid
GBP 30,000 - 45,000
20 days ago

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Service Desk Analyst: Frontline IT Support & ServiceNow
Dubizzle Limited
Greater London
On-site
GBP 30,000 - 45,000
Full time
Yesterday
Be an early applicant

Job summary

A leading technology firm in Greater London is seeking a Service Desk Analyst to provide frontline IT support. The ideal candidate will have strong knowledge in IT support within financial services, technical expertise with various hardware and software, and skills in troubleshooting. Responsibilities include supporting employees with IT issues, preparing reports, and collaborating with teams to resolve incidents. The position offers a competitive salary and benefits like private medical insurance and a generous pension scheme.

Benefits

Private medical insurance
28 days annual leave
Generous pension scheme
Performance-related bonus plan

Qualifications

  • Proven capability to manage competing deadlines effectively.
  • Ability to influence, problem-solve, and work independently.
  • Experience in fast-paced environments.

Responsibilities

  • Provide IT support via Phone, ServiceNow, Tech Bar, and desk-side visits.
  • Prepare clear reports with analysis and recommendations for escalated issues.
  • Collaborate with cross-functional teams to resolve incidents.

Skills

Strong IT support knowledge
Technical expertise in desktops, laptops, peripherals
Experience with ServiceNow, Windows 11, and Microsoft Office
Advanced knowledge of Active Directory, Intune, and Azure
Skilled in troubleshooting and problem resolution
Familiarity with ITIL (Foundation certificate or equivalent)
Relevant qualifications in IT, Computer Science, Customer Service

Education

Relevant IT qualifications or certifications such as CompTIA/Microsoft
Job description
A leading technology firm in Greater London is seeking a Service Desk Analyst to provide frontline IT support. The ideal candidate will have strong knowledge in IT support within financial services, technical expertise with various hardware and software, and skills in troubleshooting. Responsibilities include supporting employees with IT issues, preparing reports, and collaborating with teams to resolve incidents. The position offers a competitive salary and benefits like private medical insurance and a generous pension scheme.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.