Service Delivery jobs in United States

Network & Counterparty Relationship Management Sr Specialist page is loaded## Network & Counterparty Relationship Management Sr Specialistlocations: Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: 68458At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.## The Network & Counterparty Relationship Management (NCRM) group is responsible for managing Brown Brothers Harriman’s network of subcustodian and correspondent bank relationships for cash and securities in over 90 markets and providing value to both external and internal clients through market expertise and delivery of market information. The group is comprised of separate Bank Relationship Management, Market Information/Client Consultancy and Risk & Compliance pillars. The group is located globally, in Boston, New York, London and Hong Kong.As a **Network RM Senior Specialist.** you will be responsible for the management and oversight of the global provider of relationships within BBH’s network of subcustodian and cash clearing banks. In this capacity, you will be responsible for the on-going oversight of our banks. This includes conducting regular due reviews (documentation review, bank calls and visits), maintaining appropriate AML/KYC files, communicating and ensuring delivery of detailed service level requirements, and acting as an escalation point for any issues arising with our bank relationships. You will work closely with internal subject matter experts including Service Delivery, Legal, Compliance, Credit, and Risk.As the relationship owner, you will be expected to have a deep knowledge of the banks, the servicing relationships (including a strong understanding of local market operation and regulation as they relate to the services being provided), as well as BBH and client requirements.If you are looking to push your career to the next level, introduce yourself by submitting your resume.**Key responsibilities include:*** Act as a primary relationship contact for subcustodians/cash clearing banks and treasury counterparties.* Build and maintain strong internal and external relationships.* Conduct regular and ongoing monitoring of subcustodian/cash clearing banks (agent banks).* Ensure all required annual due diligence deliverables are completed and documented, including annual documentation requirements, due diligence calls and/or visits, service level follow ups, etc.* Negotiate competitive arrangements including legal documentation and service levels with agent banks to extract value from services rendered by BBH’s agent banks. Prepare meeting agendas and contribute to relationship profiles.* Execute on NCRM bank strategy through the issuance of RFPs, participation in conversions and the assessment and comparison of BBH’s agent banks.* Establish timeline for the year for execution of RFPs. Administer RFP and analyze results* Assess, understand and communicate to the NCRM Management team any changes in agent bank’s strategy, structure or model as well as market changes that may impact the services we receive from the agent banks.* Coordinate with internal BBH departments, to ensure quality service levels and the timely resolution of issues and inquiries.* Facilitate support of new markets/new products through the use of our agent bank network.* Coordinate with other business lines to identify solutions that best serve client and firm needs.* Identify, arrange and host meetings with representatives from visiting agent banks.* Ensure that all required annual due diligence deliverables are completed and documented, including annual documentation requirements, due diligence calls and/or visits, service level follow ups, etc.* As part of the annual due diligence process, understand and communicate to Network Management Team any changes to bank strategy, structure, model as well as any market changes that may impact the services we receive from the banks as well as the drivers behind any new contractual documentation requests.* Through on-going dialogue with the banks, monitor global market developments and understand the impact to BBH, our agent bank network and our clients.* Work closely with internal subject matter experts to ensure that our banks meet our requirements.* Respond to both internal and external client needs, by leveraging our agent bank network and local market expertise including: knowledge of securities markets, local foreign exchange markets, cash clearing regulations and payment systems.* Follow NCRM procedures when executing on daily deliverables.* Participate in industry forums as applicable.* Support internal working groups by identifying how market developments impact BBH and our clients. Seek out stretch assignments and support peers doing the same.**Qualifications:*** Bachelor’s degree in finance or related discipline required.* 5+ years of relevant custody and Network experience.* Experience in the financial services industry with strong operational understanding of the custody business.* Ability to build and maintain strong internal and external relationships.* Knowledge of securities markets, foreign exchange, cash clearing, and capital market regulatory considerations pertaining to foreign investment activities.* Knowledge of the external competitive environment for the industry.* Willingness to conduct overseas travel as part of due-diligence process.**We value diverse experiences.** We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.**About BBH:**Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another.We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.Go to BBH.com to learn more about our , , approach to or how we support you to .Brown Brothers Harriman (BBH) is a global financial services firm known for premium service and specialist expertise. BBH works with leading asset managers, financial