Remote jobs in United Kingdom
EMEA Renewal Management VP — Remote
Genesys Cloud Services, Inc.
VP, Renewal Management - EMEA
Genesys Cloud Services, Inc.
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EMEA Renewal Management VP — Remote
Job summary
A leading technology company is seeking a VP of Renewal Management to optimize renewal rates and maximize customer retention in the EMEA region. This role involves defining regional strategies, forecasting renewals, and advocating for a customer-first approach. Candidates should have over 12 years of experience in revenue operations, exceptional communication skills, and a track record of exceeding targets. Tools include Salesforce and Tableau, with a focus on innovative AI-driven solutions. Join us to help transform customer experience while driving operational excellence.
Benefits
Qualifications
- 12+ years of enterprise-level recurring revenue operations experience.
- Proven track record of achieving renewal and retention targets.
- Strong communication and presentation skills.
Responsibilities
- Define and execute the regional renewal strategy.
- Partner with Customer Success to forecast renewal rates.
- Champion a customer-first renewal approach.
- Lead initiatives leveraging AI and automation.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.