Quality Assurance jobs in United States

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long‑term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

MUFG (Mitsubishi UFJ Financial Group) is one of the world’s leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG is a global network with around 2,300 offices in over 50 countries including the Americas, Europe, the Middle East and Africa, Asia and Oceania, and East Asia. The group has over 150,000 employees, offering services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management and leasing.

As one of the top financial groups globally with a vision to be the world’s most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG’s global business creates opportunities for our employees to stretch themselves and reap the rewards, whilst our common values – to behave with integrity and responsibility, and to build a culture which is fair, transparent and honest – underpin everything that we do. We aim to be the financial partner of choice for our clients, whatever their requirements, building long‑term relationships, serving society and fostering shared and sustainable growth for a better world.

MUFG’s shares trade on the Tokyo, Nagoya and New York (NYSE: MTU) stock exchanges. The group’s operating companies include, but are not limited to, MUFG Bank, Mitsubishi UFJ Trust and Banking (Japan’s leading trust bank), Mitsubishi UFJ Securities Holdings (one of Japan’s largest securities firms) and MUFG Americas Holdings.

Please visit our website for more information – mufgemea.com.

The EMEA Operations department supports MUFG’s core products and services including Banking (commercial/retail based payments, loans, derivatives, trade finance) and Securities (derivatives, FX, fixed income, equity etc). The role of Operations is to manage the interaction between Operations and MUFG’s internal clients (Front Office, Trading Desks etc) and has close ties with other support areas such as Legal, Compliance, Risk etc.

The Fixed Income and Equity Trade Processing team provides support to MUFG EMEA Sales and Trading groups, facilitating accurate and timely settlement and providing pre‑trade support. The team acts as an important link between the Front Office, the market, customers and various back‑office areas and is key to ensuring transactions are correctly matched and risk accessed.

In addition, the role demands high level external client focus in order to efficiently satisfy their diverse range of requirements and provide a service which out performs our immediate competitors.

The role demands flexibility between tasks, attention to detail and the ability to perform a diverse multitude of pre‑execution tasks to support our internal and external client needs and requires strong Fixed Income and Equity experience and a clear understanding of front‑to‑back transaction trade flows and the associated controls (i.e. reconciliations).

• Transaction Monitoring & Settlement: Ensure accurate and timely monitoring of front‑to‑back transaction flows and settlement across a wide range of Fixed Income and Equity products, including corporates, government bonds, repos, SBL, SPV settlements, triparty, cash equities and convertibles.
• Triparty Settlements Oversight: Support the end‑to‑end processing, instruction and risk management of triparty settlements, ensuring alignment with internal controls and business requirements. Drive optimisation initiatives to enhance efficiency and accuracy across all triparty‑related activities.
• Reconciliation & Break Resolution: Investigate and resolve reconciliation breaks and unmatched trades across all supported products and markets, ensuring all reconciliation activities are completed in a timely and accurate manner.
• Inbox Management & Stakeholder Communication: Monitor and manage team mailboxes daily, ensuring all queries are thoroughly investigated and resolved promptly, delivering high‑quality service to internal and external stakeholders.
• Outsourced Team Oversight: Oversee and support the performance, communication and control standards of outsourced partners. Ensure that outsourced operations align with internal expectations, timelines and business objectives. Act as a key liaison between internal stakeholders and external vendors, fostering collaboration, accountability and continuous improvement.
• Market Borrow Monitoring: Oversee the processing, reporting and resolution of all market borrow positions, including the management of mandatory recalls.
• Pair‑Off & Partial Settlements: Identify and execute pair‑off or partial settlement opportunities with counterparties, including the preparation and processing of payment/receipt instructions.
• Process Improvement & Risk Mitigation: Continuously review and enhance operational processes and procedures in collaboration with the line manager. Identify and remediate any control gaps or inefficiencies within the framework.
• Control & Compliance: Ensure all activities within the Transaction Processing team are executed in accordance with documented Standard Operating Procedures and internal control standards.
• Subject Matter Expertise & Support: Act as a product specialist, providing subject matter expertise and day‑to‑day support across all BAU activities.
• Cross‑Training & Knowledge Sharing: Fully engage in the department’s cross‑training initiatives, supporting knowledge transfer and team resilience.
• Leadership & Team Culture: Serve as a role model within the team, demonstrating professionalism, accountability and a strong work ethic. Mentor new team members by designing and delivering structured training plans.
• Strategic Input & Collaboration: Participate actively in senior staff meetings, contributing insights and recommendations on staffing, new business initiatives and ongoing BAU matters that impact the Transaction Processing function and the wider firm.

• Strong product knowledge and F2B process understanding of investment banking flows.
• Extensive settlements, triparty and reconciliation experience + understanding of reconciliation first principles.
• Demonstrable stakeholder management skills.

• Operational process knowledge: strong understanding of end‑to‑end operational process flows across financial products and markets.
• Technical proficiency: advanced skills in Microsoft Excel and Word, supporting data analysis, reporting and documentation.
• Communication skills: excellent written and verbal communication abilities, enabling clear and effective interaction with stakeholders at all levels.
• Stakeholder management: proven ability to manage relationships with internal and external stakeholders, ensuring alignment, transparency and timely resolution of issues.
• Analytical thinking: technical mindset with a focus on investigating and resolving complex issues efficiently and accurately.

• Results driven, with a strong sense of accountability.
• A proactive, motivated approach.
• The ability to operate with urgency and prioritise work accordingly.
• Strong decision‑making skills, the ability to demonstrate sound judgement.
• A structured and logical approach to work.
• A creative and innovative approach to work.
• Excellent interpersonal skills.
• The ability to manage large workloads and tight deadlines.
• Excellent attention to detail and accuracy.
• A calm approach, with the ability to perform well in a pressurised environment.

All candidates are encouraged to apply regardless of gender, ethnicity, or background. MUFG is an Equal Employment Opportunity (EEO) employer and strives to create an inclusive workplace.