Museum jobs in United States
Kitchen Porter NEW RA Venues Posted today 26,309 per year Woking Catering
Compass Group
Senior Structural Engineer (1 year FTC) Bath, United Kingdom
Buro Happold group.
Head of Collections
ASVA: Association of Scottish Visitor Attractions
Discover more opportunities than anywhere else. Find more jobs nowCafe Manager - Natural History Museum
Benugo Limited
Graduate Digital Technologist London; Bath, United Kingdom
Buro Happold group.
Faculty Operations & Support Manager
Kingston School of Art
Connect with headhunters to apply for similar jobsHybrid Strategic Communications Manager (6Mo Maternity)
British Museum
Digital Services Librarian: Digitisation & Reading Lists
Nationalmuseums
Senior Facade Engineer Bath;London;Manchester, United Kingdom
Buro Happold group.
Steward – Huntingtower Hub
ASVA: Association of Scottish Visitor Attractions
Christmas Café Assistant at a Prestigious Museum
Benugo Limited
Swimming Teacher - 10 Posts - (Part-Time) - GLA14672
Glasgow Loves Christmas
Service Delivery Manager
Job summary
A prominent cultural institution in Greater London is seeking a dynamic professional to lead the Information Systems Service Desk and enhance the ITSM platform. This position is key in delivering exceptional support for employees and contractors in both on-site and remote settings. The ideal candidate will focus on maintaining the reliability of IT systems and leverage data to drive improvements in IT infrastructure. A strong emphasis on service delivery excellence is essential for this role.
Responsibilities
- Lead the delivery of a responsive Information Systems Service Desk and ITSM platform.
- Maintain availability and reliability of user facing IT systems.
- Drive continuous improvement through analysis of service call history.
- Utilize insights from data to inform resource allocation and enhancements.
The National Gallery is seeking a dynamic professional to lead the delivery of a responsive Information Systems Service Desk and ITSM platform, ensuring exceptional support for National Gallery employees and contractors across on site and remote environments. This role is pivotal to maintaining the availability and reliability of user facing IT systems, aligning them with the evolving needs of the business. A strong emphasis is placed on service delivery excellence, driving continuous improvement through analysis of service call history, trends, and response rates. Insights from this data will shape resource allocation and inform enhancements to IT infrastructure, ensuring the National Gallery information systems continue to meet organisational requirements and deliver value.
- Lead the delivery of a responsive Information Systems Service Desk and ITSM platform with focus on exceptional support for employees and contractors across on-site and remote environments.
- Maintain availability and reliability of user facing IT systems, aligning them with evolving business needs.
- Drive continuous improvement through analysis of service call history, trends, and response rates.
- Utilize insights from data to inform resource allocation and enhancements to IT infrastructure to meet organisational requirements and deliver value.
Please apply directly on The National Gallery jobs page.
National Museum Directors' Council, National Museums Liverpool, World Museum, WilliamBrown Street, Liverpool, L3 8EN
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.