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Personalisation Decisioning Manager (Pega CDH)
Job summary
A leading UK financial institution is seeking a Decisioning Manager to drive personalized customer interactions and optimize decision-making platforms. The ideal candidate will have extensive experience with Pega Customer Decisioning Hub, strong analytical skills, and a solid background in customer contact strategy. This role offers hybrid working options, and successful applicants will contribute significantly to achieving marketing objectives while working alongside a dedicated team.
Benefits
Qualifications
- Hands-on experience with Pega Customer Decisioning Hub.
- Experience in customer contact strategies.
- Strong analytical skills focused on practical solutions.
Responsibilities
- Optimize decision-making platform and contact strategies.
- Define overall Customer Contact Strategy.
- Support and upskill colleagues on Pega capabilities.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.