Overview
Base pay range information is provided; actual pay will be based on skills and experience — talk with your recruiter to learn more.
Responsibilities
- Meet all agreed performance and business targets through the management of resources within the area.
- Proactively monitor and evaluate actual business performance against targets/objectives/budgets, and set action plans to continually improve performance.
- Ensure that performance information is processed, recorded accurately, and forwarded to the appropriate recipients within specified timescales.
- Lead, coach and motivate all team members to maximize performance standards by setting stretching goals and targets.
- Ensure all personnel receive appropriate reviews, training, and guidance to carry out their roles effectively.
- Maintain a high level of staff morale through motivation and discipline, ensuring formal performance appraisals are carried out.
- Ensure activities comply with Company policies, procedures and agreements and are in accordance with statutory regulations and legislation.
- Plan and maintain resources at a sufficient level to meet customer demand and business needs through recruitment, retention, and staff planning.
- Aim to develop and maintain positive working relationships with customers, local authorities, and other external bodies to promote the Company and develop business opportunities.
- Respect the confidential nature of information encountered in the role.
- Share best practice across the organization and participate in district/UK meetings and reviews.
- Recruit and develop all team members; mentor potential successors and develop succession options at every level to support growth and future promotion opportunities.
- Health and Safety: ensure familiarity with relevant risks, comply with legal requirements and Company Policy.
- Diversity: promote and implement the company's Equal Opportunity Policy.
- Corporate social responsibility: uphold and promote the organization’s values in internal and external relationships and activities.
Qualifications / Requirements
- Meet all agreed performance and business targets through effective management of resources.
- Proactively monitor and evaluate performance against targets/objectives/budgets; implement action plans for improvement.
- Ensure accurate processing and timely forwarding of performance information.
- Lead and develop team members, ensuring effective training and guidance.
- Maintain staff morale and conduct formal performance appraisals.
- Ensure compliance with Company policies, procedures, and statutory regulations.
- Plan and maintain adequate resources to meet demand through recruitment and planning.
- Develop positive relationships with customers and external partners to promote growth.
- Uphold confidentiality of information and maintain professional standards.
- Share best practices and participate in meetings/reviews at district/UK levels.
- Recruit, develop, and mentor team members; foster succession planning for future opportunities.
Seniority level
Employment type
Job function
Industries
- IT Services and IT Consulting
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