Jobs in Exeter, United Kingdom

TrustedHousesitters is a fast growing, direct-to-consumer marketplace redefining pet care and travel. We aim to make travel work better for pets, their people, and the global community of animal lovers who look after them. We have members in over 140 countries, a product people genuinely love, and a team powering it all. Our goal is to reach 1 million members and become the world’s most-loved travel solution for pet people. A sit starts every two minutes somewhere on the planet; we want that to be every minute, with the right people in the right roles.

The right people in the right roles will shape our future. Could that be you?

As our Content Writer, you’ll shape how the world experiences our brand. You will craft creative, compelling copy across channels with a strong focus on paid social, paid search, CRM, creative concepting, and editorial.

You’ll be a natural storyteller with a performance mindset, writing persuasive copy that drives action, elevates brand storytelling, builds trust, and delivers results across formats, ensuring brand consistency at every touchpoint.

Working as part of our Creative Studio, you’ll collaborate with Marketing Design, Growth Marketing, Brand & Content, and PR & Campaigns. You’ll manage multiple briefs simultaneously and write for different audiences and customer profiles, from pet owners to pet sitters, across multiple geographies (with a strong focus on the US and UK).

• Deliver high-impact, scroll-stopping copy across paid social, paid search, and other top-of-funnel channels. Collaborate with Marketing Design and external agencies to develop strong messaging hooks.
• Respond to a range of creative briefs from across the business, producing high-quality, brand-aligned copy that delivers commercial performance.
• Write copy for selected CRM moments (non-functional/creative CRM briefs), and other marketing channels, including YouTube, OOH, radio/audio, as required and prioritised by the business.
• Support the Copy Lead on brand campaigns, concepts, creative ideas, core messaging, and US market expansion.
• Partner with the Brand & Content team, PR & Campaigns, Marketing Design, and the Copy Lead to ideate and contribute to campaign concepts and key messaging.
• Collaborate with the Web Content Writer on high-quality SEO-optimised articles and brand-led editorial for our blog.
• Work with internal teams and external agencies on delivery and proactively establish ways of working for copy requirements.
• Use performance data to iterate on and strengthen brand messaging, applying learnings to future work and contribute to the evolution of editorial guidelines.

• Experience creating paid performance creative, particularly for paid social, with understanding of what drives clicks, conversions, and attention in top-of-funnel channels.
• Strong brand and concepting background, translating strategy into compelling creative ideas and storytelling.
• Proven experience writing persuasive, action-oriented copy across multiple channels and touchpoints, ideally in a high-growth business.
• Excellent writing, editing, and proofreading skills.
• Experience in editorial and long-form writing with a strong understanding of SEO copywriting.
• Ability to interpret creative briefs and data insights into high-quality, engaging brand copy.
• Comfortable managing multiple briefs and meeting deadlines.
• Ability to produce high-impact creative at pace while maintaining strong craft and attention to detail.
• Strong grasp of brand voice with ability to adapt tone and messaging for different audiences, customer profiles, and markets (particularly the US). Comfortable using CMS platforms (e.g., Builder.io), SEO tools (e.g., SEMRush), and design tools (e.g., Figma).

£32,000 - £35,000 a year

• Fully remote work
• Generous equity options
• Discretionary 10% annual bonus scheme
• 25 days holiday annually plus bank holidays and Christmas to New Year closure
• Pension scheme: 5% from you as an employee and 3% from TrustedHousesitters
• Premium TrustedHousesitters pet owner and sitter membership with various benefits
• X5 premium memberships for friends and family each year
• Unlimited housesitting allowance and up to £500 per year towards travel costs
• £200 annually towards home office equipment
• Access to Spaces (co-working) locations globally
• Monthly working from home stipend
• Macbook
• Adoption support for rescue pets and related costs
• Quarterly all-expenses-paid meetups and annual team events
• Support for personal development resources
• Bupa Health Insurance and Dental Insurance
• SimplyHealth Healthcare Cash plan
• Trusted Giving scheme and employee volunteering
• Weekly virtual yoga sessions
• Brighton Bikeshare
• Recruitment Referral Bonus

If you're ready to join us on our mission to become the most loved pet travel solution, we'd love to hear from you!

In your application, please note which pronouns you use (for example: she/her/hers, he/him/his, they/them/theirs).

At the heart of our team are diverse backgrounds. We’re committed to an equal opportunities policy throughout the interview process. Offers are based on merit, qualifications, and professional suitability. Gender identity, sexual orientation, marital or civil partnership status, colour, race, nationality, ethnic or national origins, religion or beliefs, age, mental or physical disability, medical condition, pregnancy or maternity status, or any other protected characteristics do not enter into our decision-making process.