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Centers of Excellence (CoE) Framework Leader
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Centers of Excellence Framework Leader
Job summary
A global technology company is seeking a strategic leader to serve as Global CoE Framework Lead. This role involves owning the governance and frameworks of Centres of Excellence, ensuring high-quality service delivery, and fostering collaboration across regions. The ideal candidate brings proven leadership experience, strong stakeholder influence, and a commitment to operational excellence. Join this dynamic team to make a lasting impact on customers worldwide.
Qualifications
- Proven senior leader with experience in portfolio governance and CoE operations.
- Skilled at influencing senior stakeholders in complex organizations.
- Demonstrated ability to build engaged communities and drive adoption of processes.
Responsibilities
- Lead the CoE governance framework.
- Ensure services reflect business strategy and customer needs.
- Manage Release Managers for timely service launches.
Skills
This is your chance to lead the backbone of global services, shaping strategy, driving execution, and fostering collaboration across regions. You’ll be at the centre of innovation, governance, and operational excellence, ensuring SoftwareOne’s services are delivered consistently and at the highest standard.
Location: Open to all SWO locations.
Do you want to shape global services and make a lasting impact on customers worldwide? SoftwareOne is seeking a strategic leader to own our Centres of Excellence (CoEs) governance and frameworks, ensuring consistent, scalable, high-quality delivery.
As Global CoE Framework Lead, you’ll drive strategy, execution and innovation, working with CoE Leads, Product and Portfolio teams, Sales, and Go-To-Market functions. You’ll ensure services are aligned, efficient, repeatable and scalable, while fostering collaboration and knowledge sharing across regions.
- Lead the CoE governance framework, ensuring clear decision-making, accountability, and alignment across portfolios.
- Partner with CoE and PoE Leads to ensure services reflect business strategy, GTM priorities, and customer needs.
- Manage Release Managers to guarantee timely, high-quality launches, updates, and retirements of services.
- Drive adoption of standardised practices, reusable assets, and automation across CoEs.
- Foster communities of practice to encourage knowledge sharing, cross-regional collaboration, and innovation.
- Act as a connector across teams and portfolios, promoting consistency, efficiency, and alignment with Sales, Delivery, and Product teams.
- Coach and develop a high-performing, distributed team, promoting a culture of accountability, collaboration, and continuous improvement.
- Proven senior leader with experience in portfolio governance, CoE operations, service lifecycle, and release management
- Strong track record of leading distributed teams, coaching and developing high-performing talent
- Skilled at influencing senior stakeholders and aligning cross-functional teams in complex, matrixed organisations
- Experienced in designing and embedding governance frameworks that drive consistency and measurable outcomes
- Demonstrated ability to build engaged communities and drive adoption of standardised processes, automation, and reusable assets
- Committed to delivering initiatives on time, to high quality, and fully aligned with business strategy
- Analytical, practical, and an excellent communicator and facilitator who turns governance into tangible business results
Job Function: Software & Cloud
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.