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Senior Loss Adjuster/Assessor - West London & West Home Counties
Job summary
A leading insurance firm based in the UK is seeking two Senior Loss Assessors to manage property claims. The role involves direct client interaction and claims management with a focus on securing fair settlements. Applicants should have extensive experience and relevant qualifications. The position offers clear career progression and autonomy, supported by a dedicated back-office team.
Benefits
Qualifications
- CILA or CII qualification preferred.
- Minimum 5 years’ experience in the field.
- Methodical, conscientious, and adaptable.
Responsibilities
- Manage residential and commercial property claims.
- Investigate and assess claims up to £1m.
- Provide customer-focused service from instruction to completion.
Skills
Education
Tools
1 day ago Be among the first 25 applicants
Morgan Clark is the UK’s leading firm of Loss Assessors, established over 25 years ago by Phil Morgan and Tony Clark - both of whom remain actively involved in the business today.
We are proud to be the most respected name in the industry, built on integrity, trust, and outstanding client service. As well as being an established business, we are dynamic and have seen continual growth year on year, and are now looking for two exceptional Loss Assessors to join our expanding team.
About the Role
As a Loss Assessor with Morgan Clark, you’ll manage both residential and commercial property claims. You’ll assist policyholders throughout their insurance claim, attending site visits, liaising and negotiating with involved parties to secure a fair and timely settlement.
This is a home-based role, with the support of a dedicated back-office team. You'll have autonomy over your caseload while being part of a collaborative and supportive company.
West London & West Home Counties bordered by Oxford – Basingstoke – Twickenham – Wembley.
Key Responsibilities
- Develop and maintain a close working relationship with customers, to promote customer satisfaction throughout every stage of the claim.
- Providing efficient, customer-focused and cost-effective service by managing claims from instruction to completion.
- You will be investigating and assessing residential and commercial property claims up to £1m.
- You will be responsible for full reports on each visit and diary management, dealing with your own caseload.
What We’re Looking For
- CILA or CII qualified (preferred)
- Full UK driving licence (essential)
- Minimum 5 years’ experience working as a Loss Adjuster/Assessor
- Strong communication skills, both written and verbal
- Ability to manage a large and varied caseload independently
- Excellent client relationship skills and a calm, professional manner
- Have a proven track record in managing relationships at all levels
- Methodical, conscientious, and adaptable — especially during surge periods
What We Offer
- Company car, mobile phone, and laptop
- Clear career progression within a growing, reputable company
If you feel you have the necessary skills and experience to be successful in this role, please apply attaching an up to date copy of your CV for consideration in the first instance.
No agencies please
- Seniority levelMid-Senior level
- Employment typeFull-time
- Job functionFinance and Sales
- IndustriesInsurance
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.