75

Jobs at Goldman Sachs in United Kingdom

VP, Customer Care Delivery - Strategic Service Leader

Goldman Sachs

Birmingham
On-site
GBP 80,000 - 100,000
30+ days ago
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Investing & Portfolio Management - Private

Goldman Sachs

City of London
On-site
GBP 61,000 - 80,000
30+ days ago

Business Unit Compliance

Goldman Sachs

City of London
On-site
GBP 90,000 - 120,000
30+ days ago

Global Privacy & Compliance Advisory VP

Goldman Sachs

City of London
On-site
GBP 90,000 - 120,000
30+ days ago

Business Unit Legal

Goldman Sachs

City of London
On-site
GBP 100,000 - 150,000
30+ days ago
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VP, Marketing & Brand Legal – London (Hybrid)

Goldman Sachs

City of London
Hybrid
GBP 100,000 - 150,000
30+ days ago

Risk, Hedge Fund Credit Risk, Associate, London London United Kingdom Associate

Goldman Sachs

City of London
On-site
GBP 60,000 - 85,000
30+ days ago

Fundraising / Strategic Capital

Goldman Sachs

City of London
On-site
GBP 50,000 - 70,000
30+ days ago
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Hedge Fund Credit Risk Specialist | London

Goldman Sachs

City of London
On-site
GBP 60,000 - 85,000
30+ days ago

Strategic Capital Fundraising - Alternatives Growth

Goldman Sachs

City of London
On-site
GBP 50,000 - 70,000
30+ days ago

Physical Delivery

Goldman Sachs

City of London
On-site
GBP 50,000 - 70,000
30+ days ago

Global Banking & Markets - Quantitative Engineering - Analyst / Associate - London London Uni[...]

Goldman Sachs

City of London
On-site
GBP 60,000 - 80,000
30+ days ago

Legal, FICC (Commodities) Lawyer, Executive Director, London London United Kingdom Vice Pre[...]

Goldman Sachs

City of London
On-site
GBP 125,000 - 150,000
30+ days ago

Global Banking & Markets- Collateral and Margin, Analyst- London London United Kingdom Analyst

Goldman Sachs

City of London
On-site
GBP 50,000 - 70,000
30+ days ago

Risk - Capital Market Risk Engineer - Associate - Warsaw Warsaw Poland Associate

Goldman Sachs

Birmingham
On-site
GBP 60,000 - 80,000
30+ days ago

Credit Risk

Goldman Sachs

London
On-site
GBP 90,000 - 130,000
30+ days ago

Risk - Analytics & Reporting - Vice President - Birmingham Birmingham United Kingdom Vice P[...]

Goldman Sachs

Birmingham
On-site
GBP 60,000 - 90,000
30+ days ago

Goldman Sachs Alternatives - Private Credit Investing - Analyst - London London United Kingdo[...]

Goldman Sachs

London
On-site
GBP 50,000 - 70,000
30+ days ago

Sales Support

Goldman Sachs

London
On-site
GBP 40,000 - 60,000
30+ days ago

Risk, Market Risk, Analyst, Birmingham Birmingham United Kingdom Analyst

Goldman Sachs

Birmingham
On-site
GBP 45,000 - 65,000
30+ days ago

Analyst, Hybrid Capital Investing London United Kingdom Analyst

Goldman Sachs

London
Hybrid
GBP 50,000 - 70,000
30+ days ago

Legal, Investment Banking Lawyer, Executive Director, London London United Kingdom Vice Pre[...]

Goldman Sachs

London
On-site
GBP 80,000 - 120,000
30+ days ago

Global Banking & Markets - KDB Developer - Vice President - London London United Kingdom Vi[...]

Goldman Sachs

London
On-site
GBP 80,000 - 120,000
30+ days ago

Legal Division, Litigation, Vice President, London London United Kingdom Vice President

Goldman Sachs

London
On-site
GBP 90,000 - 130,000
30+ days ago

Legal, Asset Management Derivatives Lawyer, Executive Director, London London United Kingdom [...]

Goldman Sachs

London
On-site
GBP 90,000 - 130,000
30+ days ago

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VP, Customer Care Delivery - Strategic Service Leader
Goldman Sachs
Birmingham
On-site
GBP 80,000 - 100,000
Full time
30+ days ago

Job summary

A leading global investment firm is seeking a Head of Customer Care Delivery in Birmingham. This role involves strategic leadership of customer service operations, ensuring high customer satisfaction, and mentoring a large team. The ideal candidate has at least 5 years of management experience, strong leadership skills, and a proven track record in customer service excellence. Comprehensive benefits and a diverse work environment are offered.

Benefits

Diversity and inclusion programs
Training and development opportunities
Wellness programs

Qualifications

  • Proven experience in leading Call Centre and/or Operational teams.
  • Ability to create a positive team working environment.
  • Demonstrable experience in coaching teams to achieve KPI’s.

Responsibilities

  • Lead the strategic action plans and key business tactics in customer care.
  • Ensure compliance with regulatory and firm responsibilities.
  • Drive improvements in business processes for optimal resource utilization.

Skills

Leadership
Communication
Analytical skills
Problem-solving
Customer focus
Job description
A leading global investment firm is seeking a Head of Customer Care Delivery in Birmingham. This role involves strategic leadership of customer service operations, ensuring high customer satisfaction, and mentoring a large team. The ideal candidate has at least 5 years of management experience, strong leadership skills, and a proven track record in customer service excellence. Comprehensive benefits and a diverse work environment are offered.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.