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Customer-Focused Member Services Associate (Entry Level)
Job summary
A credit union in Salisbury is seeking an Associate Member Services Representative to provide excellent member service and support branch operations. This entry-level role involves managing transactions, answering member inquiries, and maintaining confidentiality. Candidates should possess strong communication skills and a high school diploma or GED. The position offers training opportunities and promotes a positive team environment.
Qualifications
- Must have good communication skills, both verbal and written.
- Must possess an aptitude for meeting people and developing member confidence.
- Must complete the Credit Unions Core Module Program within 12 months of hire date.
Responsibilities
- Greet and assist members in a courteous, professional manner.
- Process transactions in the appropriate system and balance a cash drawer.
- Troubleshoot problems with member accounts, cards, and online access.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.