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10,000+

Diversity jobs in United Kingdom

Customer and Trading Manager - Online

Sainsbury's Supermarkets Ltd

Hitchin
On-site
GBP 60,000 - 80,000
12 days ago
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Health & Safety Senior Advisor

Dwr Cymru

Cardiff
Hybrid
GBP 40,000 - 50,000
12 days ago

FearFree Support Worker

Sacro

City of Edinburgh
Hybrid
GBP 24,000 - 26,000
12 days ago

Technical Lead Waste Contracts

Connected Local Government

Oxford
On-site
GBP 50,000 - 70,000
12 days ago

Media and PR Officer

Southern Daily Echo

Sheffield
Hybrid
GBP 32,000 - 37,000
12 days ago
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Summer Placement - Building Services (MEP) – Bath Bath, United Kingdom

Buro Happold group.

Manchester
On-site
GBP 10,000 - 40,000
12 days ago

Summer Placement Data Science & Innovation

Severn Trent Plc

Coventry
On-site
GBP 80,000 - 100,000
12 days ago

Lead Channel Development Manager-Hospitality

Britvic

Hemel Hempstead
On-site
GBP 60,000 - 80,000
12 days ago
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Customer Service Specialist

E.ON Gruppe

Leeds
Hybrid
GBP 29,000 - 38,000
12 days ago

First Line Control Assurance Specialist

Financial Times

Greater London
On-site
GBP 60,000 - 80,000
12 days ago

Capex Controlling Senior Analyst - 6 Month Fixed Term Contract

Data Freelance Hub

Manchester
Hybrid
GBP 50,000 - 70,000
12 days ago

Seasonal Gritter - North West

Glendale Services

Ormskirk
On-site
GBP 80,000 - 100,000
12 days ago

WROL Fleet Compliance Planner

Anglian Water Group Ltd.

Cambridge
On-site
GBP 100,000 - 125,000
12 days ago

Business Development Executive

Corpay, Inc.

Sheffield
Hybrid
GBP 60,000 - 80,000
12 days ago

Sales Executive

Onecom

Whiteley
On-site
GBP 80,000 - 100,000
12 days ago

People Experience & Delivery Partner, 12 Month FTC, London London, UK

Applied Intuition Inc.

Greater London
On-site
GBP 50,000 - 70,000
12 days ago

Lifeguards - Flexible Worker

Better

West Drayton
Hybrid
GBP 40,000 - 60,000
12 days ago

Dispensing Store Manager

The Boots Company PLC

United Kingdom
On-site
GBP 100,000 - 125,000
12 days ago

Highway Maintenance Operative – Inveraray BEAR Scotland

The Highland Times

Inveraray
On-site
GBP 30,000 - 35,000
12 days ago

Business Development Representative, London London

Applied Intuition Inc.

Greater London
On-site
GBP 40,000 - 60,000
12 days ago

Healthcare Assistant - Theatre

Practice Plus Group

Shepton Mallet
On-site
GBP 25,000
12 days ago

Aftersales Executive

Protect Line Ltd

Bournemouth
On-site
GBP 45,000
12 days ago

Dynamic Deputy Shop Manager – Retail & Community Impact

Oxfam

Helmsley
On-site
GBP 100,000 - 125,000
12 days ago

Evening Cleaning Supervisor - 15h/wk, Training & Growth

Churchill

Alsager
On-site
GBP 10,000 - 40,000
12 days ago

Design Technician

Networkplus

Worsley
On-site
GBP 28,000 - 30,000
12 days ago

Top job titles:

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Top companies:

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Diversity And Inclusion jobs
Customer and Trading Manager - Online
Sainsbury's Supermarkets Ltd
Hitchin
On-site
GBP 60,000 - 80,000
Full time
12 days ago

Job summary

A leading UK supermarket chain seeks an Online Manager for its store in Stevenage. The role involves orchestrating online picking and delivery, managing team performance, and ensuring a seamless customer shopping experience. Candidates should have previous leadership experience in a fast-paced environment and a track record in customer service. The position offers a competitive salary, benefits, and opportunities for professional development within a dynamic team.

Benefits

10% discount after four weeks, increasing to 15% on weekends
Annual bonus scheme
Free food and hot drinks
Generous holiday entitlement
Pension matching 4-7.5%
Share scheme with discounted rates
Wellbeing support services
Cycle to Work scheme
Special offers on memberships and vouchers

Qualifications

  • Proven track record of delivering excellent customer service and coaching teams.
  • Experience in a fast-paced, customer-facing environment.
  • Capability to manage employee relations effectively.

Responsibilities

  • Plan and deliver online picking and delivery services.
  • Lead, coach, and engage a team to ensure safe shopping.
  • Collaborate with management for successful overall store performance.

Skills

Customer service excellence
Team leadership
Operational management
Performance metrics
Job description
Coreys Mill Store, Stevenage, Hertfordshire, SG1 4AE

Leading in our stores:

Our management teams don’t just run stores - they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they’re hands‑on, sleeves‑rolled‑up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next‑level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.

What you’ll be doing:
  • Plan and orchestrate the delivery of an online picking and delivery team to ensure the success of the in‑store online service
  • Be a visible leader, engaging and coaching a large team of shoppers and drivers to deliver a seamless and safe shopping experience for all our online and in‑store customers
  • Collaborate with other managers to ensure the success of the shopping experience of the overall store
  • People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate

Our online teams work early mornings with picking items for deliveries usually taking place from 04:00 – 08:00.

What makes a great online manager:
  • Previous line management responsibilities in a fast‑paced, operational environment
  • Provides brilliant customer service and coaches a team to do the same
  • Delivers KPI's or other performance indicators
  • Can manage disciplinaries, performance issues or other similar employee relations issues
  • Leads operations and is comfortable doing this alone in the absence of more senior management
  • A track record of delivering brilliant customer service and coaching colleagues to do the same
  • Experience of leading a team in a fast‑paced, customer‑facing environment – you’ve motivated others, driven performance, and kept operations running smoothly
  • Operational leadership skills – you’ve taken responsibility for store operations in the absence of more senior managers
  • Demonstrated success in meeting or exceeding KPIs – whether it’s sales, availability, customer satisfaction or colleague engagement, you’ve made a measurable impact
  • Has managed employee relations issues, including performance and absence management
Essential Criteria:
  • A track record of delivering brilliant customer service and coaching colleagues to do the same
  • Experience of leading a team in a fast‑paced, customer‑facing environment – you’ve motivated others, driven performance, and kept operations running smoothly
  • Operational leadership skills – you’ve taken responsibility for store operations in the absence of more senior managers
  • Demonstrated success in meeting or exceeding KPIs – whether it’s sales, availability, customer satisfaction or colleague engagement, you’ve made a measurable impact
  • Has managed employee relations issues, including performance and absence management
Working for us has great rewards

Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:

  • Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day
  • An annual bonus scheme based on our, and your, performance
  • Free food and hot drinks provided for colleagues in all our stores
  • Generous holiday entitlement, maternity and paternity leave
  • Pension – we’ll match 4‑7.5% of your pension contributions
  • Sainsbury’s share scheme – build up an investment at discounted rates
  • Wellbeing support – access to emotional support, counselling, legal and financial advice
  • Colleague networks – link with like‑minded people to help fulfil your potential
  • Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI
  • Special offers on gym memberships, restaurants, holidays, retail vouchers and more
An inclusive place to work and shop

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.

Reasonable adjustments

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Salary and Location

Salary: From £30,450
Location: Coreys Mill Store, Stevenage, SG1 4AE
Contract type: Permanent
Business area: Retail
Closing date: 03 January 2026
Requisition ID: 400030713

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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