Lead Channel Development Manager-Hospitality

Britvic; Hemel Hempstead; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading beverage supplier in Hemel Hempstead is seeking a Lead Channel Development Manager for the Hospitality sector. This role involves developing sub-channel strategies and working with cross-functional teams to enhance performance in the On Trade environment. The successful candidate will have a background in FMCG, particularly in beer and soft drinks, and exhibit exceptional communication and leadership skills. Competitive salary with extensive benefits offered.

Benefits

Monthly product allowance

Private Medical options

Life Assurance

Company bonus scheme

Access to 24/7 GP services

Enhanced pension contribution

Generous holiday

High street discounts

Qualifications

• Minimum of 3 years' experience in FMCG, preferably in On Trade sector.
• Proven track record of delivering market-outperforming channel or trade plans.
• Ability to influence senior leadership.

Responsibilities

• Deliver channel brand plan and identify growth drivers.
• Translate channel strategy into actionable priorities.
• Lead performance cycle and hold teams accountable.
• Work with cross-functional teams to support the on-trade channel.
• Provide regular KPI reporting on volume, NR, and profit.

Skills

Commercial acumen

Communication skills

Collaboration

Problem-solving

Growth mindset

Leadership

Job description

Job Title: Lead Channel Development Manager – Hospitality
Location: Hemel Hempstead - Breakspear Park
Job Length: Permanent
Working Hours: 37.5
Competitive Salary with extensive benefits:

Monthly product allowance – alcoholic & non-alcoholic options available
Private Medical options
Life Assurance
Company bonus scheme
Access to 24/7 GP services
Enhanced pension contribution
Generous holiday (inc bank holidays)
Access to a range of high street discounts

Carlsberg Britvic is the largest multi-beverage supplier in the UK and is home to some of the most iconic and popular beers & soft drinks, including Carlsberg Danish Pilsner, 1664, Poretti and Brooklyn to ale favourites such as Hobgoblin and Wainwright. For soft drinks, Carlsberg Britvic’s brands include J2O, Robinsons, Tango and London Essence along with the licence rights to the Pepsi portfolio in the UK including Pepsi MAX, 7UP, Lipton Iced Tea and Rockstar Energy.
With a strong national footprint, the Carlsberg Britvic business includes 5 production facilities and 16 logistics depots servicing customers up and down the UK. As these two historical businesses have come together, the one common goal remains, and that is ensuring our people succeed.

About the Role

Join Carlsberg Britvic, an integrated beverage powerhouse combining the strengths of two legacy businesses to create a unique market proposition. As the On Trade Channel Manager, you’ll be responsible for delivering sub-channel strategies and commercial plans that drive performance across our beer and soft drinks portfolio. Working at the intersection of strategy and execution, you’ll collaborate with Commercial Operations and Account Directors to identify opportunities, mitigate risks, and develop commercially sound solutions that deliver exceptional results in the On Trade environment.

Role Responsibilities

• Partner with Trading Directors to deliver the channel brand plan and identify the levers that will drive growth.
• Translate the channel strategy into clear, actionable priorities for commercial teams and ensure strong day‑to‑day delivery.
• Lead the performance cycle—tracking progress, holding teams accountable, and putting actions in place to course‑correct or accelerate results.
• Work closely with cross‑functional teams to ensure the on‑trade channel is fully supported and aligned.
• Challenge plans and initiatives with a growth mindset, ensuring high‑quality execution and continuous improvement.
• Act as the expert on sub‑channel performance, advising brand, category, and operations teams.
• Provide regular KPI reporting (volume/NR/profit) and ensure timely deployment of brand and commercial tools.
• Use market trends, category insights, and consumer behaviour to unlock new opportunities and shape future channel plans.

Experience and Key Attributes

• Proven track record of delivering exceptional commercial results, with a minimum of 3 years' experience in FMCG, preferably with beer and/or soft drinks knowledge in the On Trade sector.
• Proven track record of delivering market‑outperforming channel or trade plans.
• Strong commercial acumen with the ability to understand performance drivers and course‑correct effectively.
• Excellent communication skills, able to influence at all levels including senior leadership.
• Confident collaborator, skilled at working cross‑functionally to build aligned and robust plans.
• Growth‑mindset leader who can simplify complexity, challenge thinking, and drive meaningful change.
• Demonstrated ability to take ownership of plans, act with urgency, and deliver against KPIs.
• Resilient, action‑oriented, and comfortable operating in ambiguity while creating clear solutions.
• Able to inspire and influence others, leading through others and holding teams to account.
• A strong, influential voice for the channel with the capability to represent it credibly at Leadership Team level.

Our commitment to diversity equity & inclusion

We welcome applications from people of all backgrounds, identities, and experiences - including those of different races, ethnicities, genders, sexual orientations, ages, abilities, religions, and socioeconomic statuses. We actively seek to create a safe and inclusive environment for all of our colleagues, where diverse perspectives are welcomed, and inclusive practices are embedded in everything we do.

We are happy to support accessibility needs, to ensure a fair and equitable experience for all candidates, so please do let us know if you require any adjustments during the recruitment process.

Application Process: We read applications continuously, and vacancies may be filled anytime, so please apply as early as possible.