Customer Service Manager jobs in United States

Co-Pack Team Leader page is loaded## Co-Pack Team Leaderremote type: Site Basedlocations: Elytime type: Full timeposted on: Posted Yesterdayjob requisition id: R-11338**About the role**At our Ely site, we are looking to recruit an experienced Team Leader with strong leadership skills to support our Co-Pack Department. Working closely with the Co-Pack Manager, you will play a key role in the smooth running of the department, leading and developing your team to deliver exceptional results.You will have an eye for detail and a commitment to ensuring 100% quality and safety, making sure all processes are followed correctly. This is a hands-on role where you will be responsible for the day-to-day running of the shift, so excellent communication, planning, and organisational skills are essential. You will also deputise for the Manager in their absence and collaborate with colleagues across manufacturing, production, and assembly*Main Responsibilities will include:** Planning production control – ensuring output targets are met* Day-to-day operation of a line* Team control and leadership* Quality inspections to maintain 100% standards* Driving performance and achieving KPIs* Championing Health & Safety – ensuring compliance and promoting a safe working culture* Delivering in high-output, demanding roles**About You*** Proven experience managing a team at Team Leader level* Background in a manufacturing or similar environment* Strong working knowledge of health and safety best practices* Track record of achieving KPIs and meeting deadlines in a fast-paced setting* Outstanding communication skills, including reading job specs and reports* Excellent attention to detail and strong commercial awareness* Effective leadership and people management skills* Ability to engage and motivate teams***If you’re ready to lead and inspire in a role where Health & Safety is at the heart of everything we do, join DS Smith and help us deliver excellence in Co-Pack operations.******Apply today!*****Our Benefits*** 25 days holiday plus bank holidays* Pension and share scheme* Life assurance and income protection* Employee Assistance Programme* Cycle to work scheme and shopping discounts* Learning and development opportunities* Free onsite parking**Location:** Masters Logistical Services Ltd, Freight & Cargo Service in Ely, 19 Ely Rd, Ely CB6 3JJ**Working hours**: *Monday to Friday – 14:00 – 22:00pm*We’re DS Smith, the company who are redefining packaging for a changing world. We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. Today, we operate in more than 30 different countries, supporting customers across sectors like FMCG, industrial, and e-commerce. We deliver on quality, service, innovation, and added value to deliver market-leading sustainable packaging solutions our customers need. Our industry needs to transform, and we’re building the team to drive change across Europe and North America***To fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed.******Our people come from diverse backgrounds, bring different perspectives, ideas and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria.******#LI-CE***We are DS Smith, together with International Paper, we are a global leader in sustainable packaging solutions and other fibre-based products.We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. We employ more than 60,000 colleagues in North America and Europe, Middle East and Africa (EMEA), who are experts in innovation,manufacturing, design, sales, sustainability, supply chain, and much more. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Become part of a world-leading organisation and do your best work with us!