Facilities Manager page is loaded## Facilities Managerlocations: Leeds, UKtime type: Full timeposted on: Posted 2 Days Agojob requisition id: R053431# **Company Info**First American Financial Corporation (FAFC) is a leading global provider of title insurance and settlement services for residential and commercial real estate transactions. FAFC has offices throughout the globe and is the world’s largest insurer of title. First Title Group is the UK division of FAFC and is made up of several core companies including enact, the largest direct conveyancer in the UK. Our conveyancing experts handle 1 in 4 remortgage transactions in England and Wales. The majority of our work comes direct from the end client rather than estate agents and brokers. We foster relationships of mutual respect with the referrers we do work with. We are passionate about providing exceptional service and are proud of our dedicated team of conveyancers, who focus on providing our customers with a friendly, personal service using their expert knowledge and experience to ensure a smooth, efficient transaction from start to finish. We have built a wealth of experience within our teams and this encourages support, constant learning and good relations. The growth and development of our people is paramount to ensure potential is achieved.# # **Job Description**PURPOSE To deliver a high quality, professional facilities service to the Group, that supports the Company’s objectives and ensures safe, well-maintained workplaces To oversee hard (infrastructure) and soft (support services) facilities management across all offices. To effectively manage and lead the Facilities team to meet business needs and provide guidance, assistance and training to new and existing staff.**KEY RESPONSIBILITIES*** Effective management of the Group’s buildings and facilities to provide a safe and comfortable working environment in all sites* Develop, implement and maintain health and safety policies and procedures in compliance with regulations* Co-ordinate and oversee cleaning, maintenance, utilities, and supplies ensuring smooth, cost-effective operations* Lead, motivate and develop the facilities team fostering a culture of teamwork, accountability and continuous improvement* Establish and manage service agreements for all relevant hard and soft services, either direct or via landlord’s agents, renegotiating/retendering where applicable.* Schedule and manage routine, preventative and emergency maintenance* Ensure timely response to any reactive maintenance jobs, requests, or building repairs.* Contribute to the company’s ESG framework through effective energy management and use of third-parties who align with our sustainability objectives and targets.* Develop and maintain all policy and procedure documentation and related records.* Ad hoc project management e.g., refurbishment, decoration, space planning, office moves etc* Ensure delivery of a full reception service, and an efficient document management service to the company, including inbound post, scanning & indexing, centralised print, outbound post, and ancillary processes.* Produce relevant management information for regulatory and board reporting.* Be proactive in improving the department’s processes.* Model Company Values in personal work behaviours, decision making, contributions and interpersonal interactions.* Maintain an up-to-date knowledge of building systems, facilities services and H&S management.**Adhere to Conduct Rules**You must:* Act with integrity* Act with due care, skill and diligence* Be open and co-operative with the FCA, the PRA and other regulators* Pay due regard to the interests of customers and treat them fairly* Observe proper standards of market conduct* Deliver good outcomes for retail customersPERSONAL QUALITIES* Proven experience in a Facilities Management role, ideally within a multi-site environment* Strong understanding of health & safety and compliance requirements* Relevant professional FM and H&S qualification is desirable, or a willingness to study* Experience managing contactors, suppliers and service providers* Commercial awareness* Excellent interpersonal and communication skills with the ability to develop positive relationships with internal customers and external third-parties* Strong analytical and problem-solving skills, with a pragmatic approach to facilities management* Takes personal responsibility for actions and decisions and the initiative to make things happen* Excellent attention to detail and focus on delivery* Able to work independently and collaboratively to achieve business objectives* Proficient in time management, planning and prioritisation* Proven ability to lead, manage and develop a team* Good knowledge of Microsoft applications including Word, Excel, Teams, PowerPoint* Questions the way we operate and helps department to work smarter not just harderAbove all, to be successful in these fantastic roles you need to show enthusiasm, flexibility and a positive working attitude. For this you will be rewarded with the opportunity for a successful career within an expanding global company.Enact has provided conveyancing services to over 2 million customers since we opened our doors in 2000. On average we help arrange one in every four remortgage transactions in England and Wales.Our sister company Live provides conveyancing and letting solutions.Enact and Live are wholly owned subsidiaries of First American Financial Corporation (“FAFC”), a leading global provider of title insurance and settlement services for residential and commercial real estate transactions. First American has offices around the globe and invests in innovative technology to equip our people to lead the digital transformation of our industry.We are passionate about providing exceptional service and are proud of our dedicated teams who focus on providing our customers with a friendly, professional service using their expert knowledge and experience to assist clients and drive results.We value and respect each individual’s unique perspectives, experiences and contributions.Our inclusive culture of teamwork and innovation is one in which our people can perform well, take initiative and are accountable for what they do.The growth and development of our people is paramount to ensure potential is achieved. Our commitment to developing and supporting employees, through appropriate training and development opportunities means our employees increase their knowledge, their capability and thus their ability to achieve our company goals. The scope of the training extends from initial induction and is limitless due to our focus on continuous development.We value a good work/life balance and have a wide range of family-friendly policies.These are just some of the reasons why so many long serving employees have chosen to grow their career with us.If you would like to join a global company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-orientated environment, you will enjoy a career with us.**Benefits of working here*** Hybrid work arrangements* Pension plan with employer contribution* Health and wellbeing benefits* Family friendly policies* Life insurance* Potential for performance related bonus* Sponsorship for professional qualifications* Buy and sell holiday scheme* Extra day off for birthday* Interest Free Season Ticket Loan* Discount on company products and services* Internal mobility – opportunity to apply for roles in different areas of the business* Regular social events