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The Product Manager, Cloud Platform will define and execute the roadmap for secure authentication, enterprise identity, cloud customer administration and self-service user and license management within aPriori’s SaaS ecosystem.

This role requires a mix of technical acumen, enterprise empathy, and design thinking. You’ll ensure that administrators can easily onboard, manage, and support users and licenses — without friction — while upholding enterprise-grade security and compliance standards.

You’ll collaborate closely with customer administrators, aPriori Support, and Customer Success to design solutions that balance flexibility, visibility, and control for our customers.

Location: Belfast, UK (Hybrid)

Responsibilities

• Help guide the product vision for cloud identity, authentication, and administration capabilities across the aPriori platform.
• Manage a roadmap that enhances both enterprise security and administrative usability, ensuring a seamless experience for customer administrators
• Stay current with industry standards and protocols in identity and access management (SAML, OAuth 2.0, OpenID Connect, SCIM)
• Lead the design and delivery of secure, scalable, and user-friendly self-service tools for user and license management.
• Define clear use cases and workflows for customer administrators to manage access, provisioning, and entitlements efficiently.
• Partner with UX to build intuitive and accessible admin interfaces that reduce dependency on support interactions.
• Collaborate with engineering to ensure reliability, scalability, and compliance across all identity and license management services.
• Partner with aPriori Support to streamline administrative workflows, reducing support load and enabling faster customer resolution, including integration to third party systems ( Zendesk, LearnUpon )
• Collaborate with Customer Success to ensure features align with customer onboarding and renewal processes.
• Engage directly with customer administrators to gather feedback, validate concepts, and improve usability.
• Work closely with Security, IT, and Compliance teams to ensure solutions meet enterprise and regulatory standards (SOC 2, ISO 27001, GDPR).
• Conduct discovery sessions with enterprise customers to understand their identity, access control, and license management needs.
• Translate customer insights into actionable product requirements and measurable outcomes.
• Benchmark aPriori’s administrative and self-service capabilities against leading SaaS platforms.

• Strong initiative to start and complete projects independently.
• Highly organized, persistent, and flexible with excellent problem-solving skills.
• Ability to influence stakeholders without direct authority and drive decision-making across cross-functional teams.
• Strong verbal and written communication skills.
• Experience integrating with Okta, Azure AD, or similar identity providers.
• Familiarity with SaaS license management, RBAC, and multi-tenant administration models.
• Knowledge of cloud infrastructure (AWS, Azure, or GCP) and modern SaaS architectures.
• Understanding of enterprise compliance frameworks (SOC 2, ISO 27001, GDPR).

Education and Experience

• Bachelor’s degree in Computer Science, Engineering, Business, or equivalent practical experience.
• 3+ years of product management experience in enterprise B2B SaaS or cloud platform products.
• Proven success managing authentication, identity management, or administrative workflows for enterprise customers.
• Strong understanding of SSO, SAML, OAuth 2.0, OpenID Connect, and SCIM standards.
• Experience working with customer-facing teams (Support, Customer Success) and directly engaging with enterprise administrators.

A team environment where your experience is valued, your voice is heard, and the work that you do makes an impact for our customers and employees.

aPriori offers competitive compensation and unique benefits including pension match, private medical & dental, flexible time off, aPriori days, and more in a dynamic, growing, innovative environment!

About aPriori

Founded in 2003, aPriori is disrupting the industry’s status quo with groundbreaking work helping manufacturers digitally transform their businesses. Through our unique, patented, intellectual property, we enable manufacturers to accelerate product design, and bring products to markets faster while providing visibility to the sustainability of their design and manufacturing choices. Our impact is profound - our customers save millions of dollars each year, accelerate time to market, all while creating a better world for future generations. Though we are an established software firm, through our continued growth, we have maintained the dynamic, collaborative nature of a start-up.

With a global presence, including North America, Europe, Asia, and India, we encourage an inclusive work environment and support employees’ growth through education, training, wellness, and other programs. As our greatest asset, employees’ contributions are acknowledged through monthly company-wide meetings, often with promotions and awards. We promote a positive work culture, employee-friendly policies, flexible work schedules, pub nights, and an additional day off each quarter known as “aPriori Day”.

Interested in joining our team? We continue to build an organization highly talented, self-motivated individuals. Our unique environment empowers employees to bring their best selves each day, asking, “How can I do better?” and then exceeding expectations. We work together towards a common goal. We nurture and celebrate each other’s successes. Employees embrace opportunities to build new skills as well as step into leadership positions where they are supported and mentored by the Senior Leadership team to grow into impactful individual contributor roles or to effectively manage teams. Innovation, adaptability, and a desire to increase your value are essential. If you possess these qualities, we want to hear from you!

GDPR Notice: https://www.apriori.com/privacy-policy