Business Analyst

RWS Group; Maidenhead; On-site; GBP 45,000 - 60,000; Part time

Job summary

A global language services provider based in Maidenhead is seeking a mid-senior level Business Analyst. The role requires strong analytical skills and the ability to bridge business needs with technology solutions. Responsibilities include collaborating with stakeholders to gather requirements and performing detailed data analysis to inform decision-making. The ideal candidate will have experience in a technical environment and familiarity with various tools like JIRA and SQL. This position is a contract role that emphasizes process improvement and data-driven insights.

Qualifications

• Proven experience as a Business Analyst in a technical or enterprise environment.
• Strongs understanding of software development lifecycle (SDLC) and agile methodologies.
• Ability to interpret and communicate complex technical and data concepts to non-technical stakeholders.

Responsibilities

• Collaborate with stakeholders to gather, analyse, and document business and technical requirements.
• Translate business needs into functional specifications and user stories for development teams.
• Conduct gap analyses and process mapping to support solution design.
• Perform detailed data analysis to identify trends and insights.

Skills

Analytical thinking

Data analysis

Stakeholder management

Problem-solving

Communication

Education

Bachelor's degree in computer science, Information Systems, Business, or related field

Tools

JIRA

Confluence

SQL

Data visualization platforms

Visio

Job description

Join to apply for the Business Analyst role at RWS Group

We are seeking a highly analytical and technically proficient Technical Business Analyst to join our team. This role bridges the gap between business needs and technology solutions, ensuring that digital products and systems are aligned with strategic goals and deliver measurable value. A strong focus on data analysis is essential to support decision-making and continuous improvement.

Key Responsibilities

• Collaborate with stakeholders to gather, analyse, and document business and technical requirements.
• Translate business needs into functional specifications and user stories for development teams.
• Work closely with software engineers, architects, and QA teams to ensure solutions are technically feasible and aligned with business objectives.
• Conduct gap analyses, process mapping, and data modelling to support solution design.
• Facilitate workshops, sprint planning, and reviews to drive agile delivery.
• Support testing and validation efforts, including UAT coordination and defect triage.
• Monitor and report on project progress, risks, and issues.
• Continuously identify opportunities for process improvement and automation.
• Perform detailed data analysis to identify trends, patterns, and insights that inform business decisions.
• Support data-driven decision-making by presenting findings in a clear and actionable format.

Skills & Experience

• Proven experience as a Business Analyst in a technical or enterprise environment.
• Experience in data sourcing, modeling, and entity mapping, with expertise in interpreting and applying business rules that drive data behavior.
• Strong understanding of software development lifecycle (SDLC) and agile methodologies.
• Proficiency in tools such as JIRA, Confluence, Visio, SQL, and data visualization platforms.
• Ability to interpret and communicate complex technical and data concepts to non-technical stakeholders.
• Experience with APIs, data integration, and enterprise systems is a plus.
• Excellent problem-solving, communication, and stakeholder management skills.

Preferred Skills

• Bachelor's degree in computer science, Information Systems, Business, or related field.
• Certifications such as CBAP, PMI-PBA, or Agile BA are advantageous.
• Experience in Product & Technology industry.

Life at RWS

Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career.

In return, we expect all our people to live by the values that unite us: to partner, putting clients fist and winning together, to pioneer, innovating fearlessly and leading with vision and courage, to progress, aiming high and growing through actions and to deliver, owning the outcome and building trust with our colleagues and clients.

RWS Values

Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as RWS.

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.

Seniority level

Mid‑Senior level

Employment type

Contract

Job function

Analyst and Information Technology

Industries

Translation and Localization