Community Engagement jobs in United Kingdom

Location: London, UK
Reports to:Richard Hyde
Department:Community

Small Luxury Hotels of the World™ (SLH) is a global community of independently minded, characterful hoteliers, each passionate about delivering authentic, exceptional hospitality. With a portfolio of unique properties in over 90 countries, we believe in celebrating individuality, connection, and experiences that go far beyond the ordinary.

Over the past two years, we’ve been on a mission to bring our hoteliers together — not just as a network, but as a true community. From sailing in Mykonos to axe throwing in Ireland, our events are a place where stories are swapped, values are shared, and inspiration flows.

We’re looking for a Community Events Manager to help us grow and energise the SLH global hotelier community through thoughtful, well-executed events. This role is all about creating moments that matter — bringing together hoteliers across countries and regions to connect, collaborate, and be inspired.

You will lead the planning and execution of up to 20 global community events per year, working closely with host hotels, regional ambassadors, and internal teams to ensure every gathering delivers value, insight, and connection.

• Event Planning & Execution — Lead the coordination and delivery of up to 20 SLH community events globally per year.
• Manage all aspects of event planning: venue coordination, logistics, catering, transport, technology, etc.
• Collaborate with host hotels to design compelling event experiences aligned with SLH’s brand and values.

• Community Engagement — Work closely with regional ambassadors and hotel partners to shape event themes that reflect local culture and shared passions.
• Create opportunities for hoteliers to share stories, exchange ideas, and build lasting relationships.

• Content & Communications — Coordinate and curate business presentation content in collaboration with internal stakeholders.
• Design and manage event communications, including invitations, RSVP tracking, post-event follow-up and storytelling.

• Logistics & Operations — Manage timelines, budgets, vendor relationships, and internal workflows for each event.
• Ensure seamless delivery of both business sessions and social experiences.
• Lead on-site coordination, working closely with host hotel teams to manage logistics, schedules, and guest experience.
• Direct and support the SLH on-site team to ensure alignment, clear communication, and a consistent standard of delivery across all touchpoints.

• Strategic Input & Reporting — Provide feedback and insights to inform future events and SLH’s wider community-building strategy.
• Capture learnings, quotes, and community moments to help tell the story of SLH’s vibrant network of hoteliers.
• Develop and implement post-event action plans in collaboration with Regional Ambassadors, ensuring key takeaways and opportunities are followed up and delivered in partnership with relevant SLH teams.
• Track progress against agreed actions and timelines, supporting accountability and measurable outcomes.

“Community” isn’t just a buzzword at SLH. It’s the heart of who we are. It’s about connection — real, deep, human connection. It’s about shared experiences, not just shared spaces. Our hoteliers are united not by sameness, but by passion, curiosity, and an independent spirit.

As our Community Events Manager, you’ll help us nurture and grow this community. You’ll be the bridge between stories, the architect of memorable moments, and the spark that keeps our global family inspired and united.

• Be part of a passionate, purpose-driven global brand.
• Shape the future of a dynamic and growing international community.
• Travel the world, meet inspiring people, and help create unforgettable experiences.
• Work with a team that values creativity, individuality, and connection.