Collection jobs in United Kingdom

Job Location: Cannock Hawks Green Lane, Cannock Staffordshire

Country/Region: United Kingdom

Murphy is recruiting for a Hire Coordinator to work with Murphy Plant on Contract/Location.

Murphy Plant is committed to delivering a plant hire service that is simple, safe, efficient and reliable.

We manage and maintain more than £100 million worth of innovative, best in-class plant, transport and specialist equipment and our work spans multiple sectors. Our inventory includes over 15,000 assets, ranging from small tools to piling rigs, alongside our award-winning vehicle fleet which includes one of the UK’s most comprehensive collection of crawler cranes. Our broad range of equipment also includes specialist assets for ground engineering, pipeline testing, tunnelling, rail and more.

• Ensure that best endeavours are made to deliver the right equipment, true to specification requirements, at the right quality on the date that the customer requires.
• Responsible for Procurement of externally sourced plant and equipment, delivering best in class for quality and value
• Ensuring maximum utilisation of Murphy plant & equipment by monitoring and off hiring externally hired items when Murphy plant items become available
• Liaise regularly with external supply chain, build and keep positive relationships and ensure best Quality, Performance and Delivery is achieved
• Provide high quality customer service in all communications with internal and external clients.
• Maintain accurate paper and computer-based records.
• Produce correspondence, documents and presentations to specification using a variety of media.
• Maintain established paper and computer-based filing systems.
• Conduct financial duties, for example, processing invoices or tracking costs.
• Work in accordance with established processes and provide feedback on their effectiveness.
• Maintain a world-class standard of customer service ensuring that the customer is always at the forefront of the team’s actions.
• Mirror the Murphy Values of Safety, Leadership, Integrity and Respect in all behaviours.
• Actively promote and embed Equality, Diversity and Inclusion (EDI) in all your work and support and comply with all organisational initiatives, policies and procedures on EDI.

• Experience in a Hire Desk role would be desirable
• Experience using Syrinx is preferred
• Previous experience working in an office environment with some experienceworking in a customer facing role
• Extensive experience working through telephone communications with a clear and concise phone manner.
• Good IT skills, knowledge of Microsoft packages ie. Word, Excel, PowerPoint
• Previous experience in plant would be beneficial but not essential
• Previous experience managing and processing invoices would be beneficial

• 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service
• Discretionary annual bonus and annual salary review
• Above market rate contributory pension scheme
• Life assurance, health screening and enhanced sick pay
• Enhanced maternity and paternity pay and a maternity returners bonus
• Extra weeks holiday for all employees getting married and a wedding bonus
• Subsidised canteen facilities in core locations
• Dedicated and continued investment in your professional development
• Other Murphy benefits include retail discounts and cashback, discounted gym memberships, cycle to work scheme etc

Murphy is formally recognised as a sector leading employer, Gold Investors In People accredited along with reported operating profit up 57% on prior year. At Murphy, we are incredibly proud of our diverse workforce. Not only do our people represent over 60 different nationalities, but they also represent a wide range of backgrounds, ethnicities and ages. With a forward order book of £5.4bn and £23m Invested in environmentally friendly plant in 2024 there really is #MoretoMurphy

If you are unable to apply via the usual process, please call Stephanie Fletcher on 07513 706 819 to discuss in more detail.

Murphy is unable to employ anyone who does not have the legal right to live and work in the UK