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Onboarding Support Specialist
Job summary
A dynamic energy company in Nottingham is looking for a Back Office Support professional to join their expanding Onboarding Team. The role involves building strong relationships with customers, ensuring service excellence, and facilitating communication between teams. Ideal candidates possess great communication skills, a positive attitude, and a detail-oriented approach. This full-time position offers a competitive salary and a range of employee benefits including annual leave and continuous development opportunities.
Benefits
Qualifications
- Experience within the Energy Industry preferred but not essential.
- Excellent communication and interpersonal skills.
- Strong organizational skills to manage workload and plan ahead.
- High standards of accuracy and attention to detail.
Responsibilities
- Outbound calling newly onboarded customers.
- Build strong relationships with other teams.
- Document actions to maintain continuity of work operations.
- Handle complex registration inquiries from customers.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.